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Customer ReviewsAs part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey. The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied). |
| Submitted on 4/8/13 by B E in BC | |
| Overall: |  |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/7/13 by G B in CA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I love my new nursing dresses and am buying more!! |
| Submitted on 4/7/13 by T W in MI | |
| Overall: | |
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| Product: | No Rating Given |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/5/13 by D S in IN | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/5/13 by S E in CA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/5/13 by P H in VA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/4/13 by L L in GA | |
| Overall: | |
| Delivery: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/4/13 by T C in NC | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/3/13 by K B in VA | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Thank you for assistance in selecting a size, and for the speedy delivery! |
| Submitted on 4/2/13 by R M in PA | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Figure 8 has a great selection of maternity and nursing clothes. You feel fashionable in high quality clothes. It's nice to earn loyalty dollars to use toward future purchases as well. |
| Submitted on 4/2/13 by K R in CT | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Super fast shipping and great product! |
| Submitted on 4/1/13 by M T in NY | |
| Overall: | |
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| Would Recommend: | yes |
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| Submitted on 4/1/13 by R L in MA | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I loved the clothing that I purchased. The website's selection is well-curated and excellent quality. It's a little thing, but I was also really impressed with how my shipment was packaged. The little flower on top was a nice surprise at the end of a long work day. I've since recommended the site to all of my expecting friends and my mom's group. |
| Submitted on 4/1/13 by R S in AK | |
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| Would Recommend: | yes |
| Comment: | I love shopping with you guys, great selection of items and easy transactions |
| Submitted on 4/1/13 by J M in NY | |
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| Would Recommend: | yes |
| Comment: | Love the store -- only wish you carried even more maternity merchandise. The web section for it says maternity while many of the tops are really nursing tops. I understand they may be somewhat interchangeable but I would like to see more strictly maternity outfits. |
| Submitted on 4/1/13 by S H in NE | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/1/13 by J D in NJ | |
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| Would Recommend: | yes |
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| Submitted on 4/1/13 by M K in MA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I loved the dresses I ordered, I just wish the prices were a little more affordable--if they were, I would shop Figure 8 throughout my pregnancy! |
| Submitted on 4/1/13 by S B in RI | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | The dress is beautiful and it fits great! After looking at some of the construction it seems messy for a $90 value. Threads exposed in the back, etc. I was able to cut and clean it up...but again should not have to do that for a dress that costs almost $100 dollars. |
| Submitted on 3/31/13 by L J in NY | |
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| Would Recommend: | yes |
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| Submitted on 3/31/13 by J Z in MD | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 3/31/13 by T W in RI | |
| Overall: | |
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| Would Recommend: | yes |
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| Submitted on 3/31/13 by S L in FL | |
| Overall: | |
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| Would Recommend: | yes |
| Comment: | Good service, but I do not like the product. From the picture, it is hard to tell that the item is so bulky. The description should indicate that it cannot be worn under clothing. I can wear it, but to get it on tight enough to feel as if it is supporting me my partner has to help me put it on. |
| Submitted on 3/31/13 by B W in NY | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 3/31/13 by C J in CA | |
| Overall: | |
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| Would Recommend: | yes |
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| Submitted on 3/31/13 by P R in VA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 3/30/13 by C K in KS | |
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| Would Recommend: | yes |
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| Submitted on 3/29/13 by A W in IL | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | |
| Comment: | It was a very convenient process. However the suit is overpriced for the quality I received. That said I was in urgent need of a suit that fit and Figure 8 came through and perfectly on time. |
| Submitted on 3/28/13 by D A in NJ | |
| Overall: | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
| Comment: | the delivery and return policy couldn't be easier - thank you so much |
| Submitted on 3/28/13 by J H in MS | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 3/27/13 by M D in WA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 3/27/13 by J M in NY | |
| Overall: | |
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| Would Recommend: | yes |
| Comment: | Ordering was a breeze, shipping was fast, and the quality of the clothing was top-notch. |
| Submitted on 3/26/13 by M G in HI | |
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| Would Recommend: | yes |
| Comment: | Very happy with the shirt I ordered and the new bra I received and how quickly you processed the exchange. Thanks! |
| Submitted on 3/26/13 by L S in CA | |
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| Would Recommend: | yes |
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| Submitted on 3/26/13 by R V in MN | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 3/25/13 by M L in CA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Loved the product and very prompt delivery. |
| Submitted on 3/25/13 by E G in MI | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I was impressed on how fast my order was delivered and how nicely it was packaged. Thank you! |
| Submitted on 3/25/13 by J S in Ontario | |
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| Would Recommend: | yes |
| Comment: | They were very helpful and informative! Great Customer Service and would shop with them again! PAckage arrive quick and efficient. Can't wait to try it! |
| Submitted on 3/25/13 by C J in CA | |
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| Would Recommend: | yes |
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| Submitted on 3/25/13 by M A in TN | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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