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Customer ReviewsAs part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey. The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied). |
| Submitted on 6/2/13 by C A in WA | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 6/2/13 by B L in CA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Please make sign in so I don't have to reenter credit card & shipping info each time. Thank you! Brent |
| Submitted on 5/31/13 by A S in TX | |
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| Would Recommend: | yes |
| Comment: | The robe I ordered is so cute! I love the feminine details and pretty fabric paired with a practical, soft, cotton robe. It's a great mix that I was hoping would make my upcoming newborn days a bit cuter. Unfortunately, the S/M ended up being too big. While the robe fit in the shoulders and back, the front was pretty drapey and bunchy, even now at 9 months pregnant. I can only imagine that it would swallow the front of me postpartum. This would be the perfect robe if it wrapped tied, but considering it ties in the front, there's just too much fabric to hang nicely. Sadly, this one is going back. |
| Submitted on 5/30/13 by T S in KY | |
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| Return/Exchange Process: | Not Applicable |
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| Submitted on 5/30/13 by K H in KS | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/30/13 by J P in TX | |
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| Would Recommend: | yes |
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| Submitted on 5/30/13 by M S in IL | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/30/13 by E W in TX | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/30/13 by E O in MN | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/30/13 by N F in WV | |
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| Would Recommend: | yes |
| Comment: | I am quite impressed by Figure8. I told my husband how seamless the online return process went. The discounts combined with the great selection and customer service have made me a repeat shopper. Thanks - Nancy |
| Submitted on 5/30/13 by L D in MN | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I bought the fit splinter to help with my diastasis recti. After wearing it only a week and not even following the exercises provided, I can visibly see an improvement. Great product! |
| Submitted on 5/29/13 by L A in TX | |
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| Would Recommend: | yes |
| Comment: | Customer service is fantastic!!! |
| Submitted on 5/29/13 by C S in WI | |
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| Would Recommend: | yes |
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| Submitted on 5/29/13 by M L in IL | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
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| Submitted on 5/29/13 by S B in CA | |
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| Would Recommend: | yes |
| Comment: | Very impressed!!!! Wish I found you while I was still pregnant. |
| Submitted on 5/29/13 by C G in MA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/28/13 by A O in wa | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/28/13 by A G in NC | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
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| Submitted on 5/28/13 by L G in NC | |
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| Would Recommend: | yes |
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| Submitted on 5/27/13 by E D in DC | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | no |
| Comment: | dress was not as expected based on the picture |
| Submitted on 5/27/13 by A E in NY | |
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| Would Recommend: | yes |
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| Submitted on 5/27/13 by J T in NJ | |
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| Return/Exchange Process: | No Rating Given |
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| Comment: | I haven't worn my dress yet, but the overall ordering process was great. |
| Submitted on 5/27/13 by D J in IL | |
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| Would Recommend: | yes |
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| Submitted on 5/27/13 by A S in IA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/27/13 by M M in TX | |
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| Would Recommend: | yes |
| Comment: | This was the BEST price I could find for this diaper plus free shipping! The diaper was/is great! It keeps baby dry ALL night long. |
| Submitted on 5/27/13 by B L in MO | |
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| Would Recommend: | yes |
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| Submitted on 5/26/13 by L J in TX | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/26/13 by H S in OR | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I absolutely love the BDA pants however I don't understand the huge difference between the black pants and the grey pants. I purchased the same size in both and the length and fit feel like two completely different sizes. The grey pants are much shorter and tighter through the rear and thighs. A more consistent product would be great. |
| Submitted on 5/26/13 by J T in AZ | |
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| Would Recommend: | yes |
| Comment: | Great shopping experience. Fast shipping and super fast/easy exchange. I'll definitly be shopping figure 8 in the future. The only thing that would make it better would be free returns! Thanks!! ???? |
| Submitted on 5/26/13 by S Y in CT | |
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| Would Recommend: | yes |
| Comment: | I needed nursing clothing - but am about a 1-hour drive from the nearest maternity store... so I surfed the internet. I generally hesitate to buy clothing online because you never know if it will fit. However, Figure8 made it super easy! My order arrived the very next day! Some of the items were a bit small - so I exchanged them for a bigger size - and I received those the day after I submitted the request online! Needless to say, I was extremely pleased with my purchase and the process! I have already recommended this site to other breastfeeding mommies. |
| Submitted on 5/26/13 by K B in MN | |
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| Would Recommend: | yes |
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| Submitted on 5/26/13 by A A in CO | |
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| Would Recommend: | yes |
| Comment: | I wish returns and shipping were free. So many of the high-end retailers do this now and it makes shopping online so much easier. I am losing out money on one of the items I ordered simply because I don't care for the design of the pants and have to pay to return it. You have great, high-end items and this would most likely boost sales! :) |
| Submitted on 5/26/13 by C P in NY | |
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| Would Recommend: | yes |
| Comment: | The best place to buy nursing wear! The sizing charts were very accurate, I was able to order organic clothing that was inexpensive and high quality, and the clothes arrived within two days of placing my order. Sorry I didn't find this website earlier. The only thing I would change I would make is to the website itself-I wish there was an organic tab to view all organic clothing-nursing/maternity/post-maternity. Thank you |
| Submitted on 5/26/13 by J R in NY | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/26/13 by K C in PA | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
| Comment: | The time it takes for a refund to be issued for returned merchandise appears to be too great of a time. It's coming up on a week now and still waiting for mine. Email from store stated 7-14 days for refunds when they receive your returned merchandise which is by far longer than most retailers I have ever dealt with. Because of this, I hesitate to order anything that may need to be returned as well as the fact that returns are not free/discounted. The quality of the merchandise was good and came packaged very pretty (it just did not fit right and I did not want to take the chance of having to pay a second time for shipping for a return). I recommend the store if you won't need to return anything. |
| Submitted on 5/25/13 by S G in NJ | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 5/24/13 by L A in IL | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I recently purchased the Bravado Seamless Silk Nursing Bra. My experience with both the company and the bra have been amazing! First, I recieved my order only 3 days after the purchase! Secondly, this bra is the most comfortable and surprisingly supportive than my other nursing bras. Another plus is that the bra is truly is seamless under tight fitting shirts. I only wish that I had known about this bra with my first child! |
| Submitted on 5/23/13 by E R in MD | |
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| Would Recommend: | yes |
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| Submitted on 5/23/13 by M D in WA | |
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| Return/Exchange Process: | Not Applicable |
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| Submitted on 5/23/13 by H M in IL | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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