 |
Customer ReviewsAs part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey. The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied). |
| Submitted on 1/28/13 by A T in IL | |
| Overall: |  |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | I love the items found on F8. I think the website is very helpful! And, the note card and flower with the delivry was such a gorgeous touch! It made my day to receive the items ordered from your company! |
| Submitted on 1/28/13 by S A in TX | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/28/13 by M O in WA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/28/13 by A L in OH | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/27/13 by C O in OR | |
| Overall: | |
| Delivery: | No Rating Given |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/27/13 by J E in NY | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/27/13 by L S in NJ | |
| Overall: | |
| Delivery: | |
| Product: | No Rating Given |
| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | High quality products, that flatter all baby bumps! Moms-to- be will be pleased with their purchase. Thanks for your outstanding service! |
| Submitted on 1/24/13 by M B in Oregon | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | This website offered a huge selection of nursing wear. I purchased a few tops for my daughter for her birthday. Figure8maternity was helpful in sending them directly to her in time. My daughter LOVED the garments, describing them as soft, fashionable and easy to launder. The tops were of good quality fabric and well constructed. We will definitely buy from again! |
| Submitted on 1/24/13 by L B in NY | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/24/13 by D F in PA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | I did not receive a package i had ordered a few weeks ago. Customer service was exceptional in handling the matter and shipped me out an express package that will arrive tomorrow. I have no doubt i will continue to use this company for future needs and recommend to family and friends |
| Submitted on 1/23/13 by K C in CA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/23/13 by S R in NY | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | I bought 3 long sleeved nursing tops for my daughter for when she has her baby in late February. She has has actually started using them already. They are true to size and she says they are very comfy - and you would never know that they are nursing tops. |
| Submitted on 1/22/13 by P G in FL | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | no |
| Comment: | Disappointed in the quality & fit of the 2 dresses I ordered. Quite honestly, I also feel they were too pricey but was willing to swallow that in return for a dress I liked that I could easily nurse in, as that is so frustrating while wearing regular clothing. I marked return/exchange policy neutral because it's in progress but the process seems very well organized & especially like the feature that let's you print Fed Ex label. |
| Submitted on 1/22/13 by G V in Ontario | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/22/13 by J S in OK | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | |
| Comment: | This website is wonderful! I loved all my items and very prompt delivery! I will be ordering from here again for sure. |
| Submitted on 1/22/13 by J C in VA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | i LOVE THIS SHOP! gREAT QUALITY, GREAT CUSTOMER SERVICE. |
| Submitted on 1/22/13 by L N in PA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | At $50, the product is a bit expensive, but I have not seen anything else comparable, so worth the cost. I use it to workout, and it offers great support. |
| Submitted on 1/22/13 by E W in SC | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | SMooth transaction. very pleased with the Mamajamas! |
| Submitted on 1/21/13 by K F in VA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/21/13 by C M in IL | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | My purchase came quickly and I was very Happy with the quality of the items. |
| Submitted on 1/21/13 by N G in MI | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/20/13 by L B in NY | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/20/13 by C J in CA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/20/13 by S S in GA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/20/13 by L C in IL | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | My daughter says everything is fine. It helps to give her something new after the baby is born to perk her up a little while she gets back in shape. |
| Submitted on 1/20/13 by S T in CA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/18/13 by E W in PA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | order arrived promptly and as described, at a very reasonable price. Thank you!! |
| Submitted on 1/17/13 by J D in MA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/17/13 by J R in FL | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/17/13 by A C in WA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/16/13 by P L in NJ | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | Really loved my figure 8 shopping experience and will definitely shop again. It was through no fault of the site, but the dress wasn't what i imagined it to be... |
| Submitted on 1/16/13 by K J in PA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | High-quality items with speedy delivery! Thank you! |
| Submitted on 1/15/13 by J B in WA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/15/13 by K C in LA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | No Rating Given |
| Would Recommend: | yes |
| Comment: | It was shipped very fast and the material is so soft and like wearing nothing. The shipping was here in about 2 or 3 days which was real fast to me. I will shop here more often for shower gifts and for myself. |
| Submitted on 1/15/13 by G W in CA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 1/15/13 by J B in NJ | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | I was so impressed when my new nursing pajamas arrived quickly and beautifully packaged with a little note that said, "Congratulations!" What a special touch. I will continue to order nursing tops from this site, and will definitely use them for maternity clothes when I am pregnant with our second baby! |
| Submitted on 1/15/13 by T S in IL | |
| Overall: | |
| Delivery: | |
| Product: | No Rating Given |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | The items I ordered will be given as a gift....so can't comment on items meeting expectations yet....but expect that they will. Thanks |
| Submitted on 1/15/13 by C B in NC | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | Great selection, love the free shipping & loyalty program! |
| Submitted on 1/14/13 by J G in WI | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | Items were sized smaller than others that I have purchased. |
| Submitted on 1/13/13 by M C in WI | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
