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Customer Reviews of Figure 8 Moms
As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).
Submitted on 10/21/11 by M L in CT
N/A
N/A
yes
Submitted on 10/20/11 by S R in NY
yes
Submitted on 10/20/11 by E B in IL
N/A
N/A
yes
Submitted on 10/20/11 by J L in GA
N/A
N/A
yes
Submitted on 10/19/11 by T B in PA
yes
This is my new favorite online maternity shop! They carry all the best brands and items from those brands. The service is exceptional if you have an issue of any sort, not to mention very quick and fair. I will be back for sure!!!
Submitted on 10/19/11 by M L in NJ
N/A
N/A
yes
Submitted on 10/19/11 by J M in NY
yes
Submitted on 10/19/11 by J H in Dorset
No Rating Given
no
Items that were ordered did not get delivered
Submitted on 10/18/11 by C L in LA
yes
Submitted on 10/18/11 by A K in IL
yes
I haven't yet had a chance to try out the maternity support belt I just ordered, but know that I will love it and if I don't, that the return/exchange process will be smooth! I have been very pleased with all of my purchases and interactions with everyone at Figure 8-thanks again!!
Submitted on 10/18/11 by M V in AE
N/A
yes
After I placed my order, I received a phone call and email seeking to confirm the shipping address. I was not thrilled to have to go through another step to complete my order. Other than that, though, very pleased with the experience and with the suits.
Submitted on 10/17/11 by D B in AZ
N/A
N/A
yes
Submitted on 10/17/11 by C B in TX
N/A
yes
Great site and great service!
Submitted on 10/17/11 by N S in AZ
N/A
yes
Submitted on 10/17/11 by D U in PA
N/A
Prompt delivery. Lovely packaging. Clothes are overpriced and not very flattering. No size charts. Returning most items so will wait to see how that process goes.
Submitted on 10/17/11 by N A in TX
N/A
N/A
yes
Submitted on 10/17/11 by J T in CA
No Rating Given
yes
Great store! Purchases are overall great--items that did not fit were easy, no-hassle returns. Thanks so much!
Submitted on 10/17/11 by J M in CA
yes
When making exchanges, I couldn't find the right item number for the new one. I had to send email. It would be easier if that info was available!!
Submitted on 10/16/11 by K H in NY
N/A
yes
Lovely, lovely site! Thanks so much.
Submitted on 10/16/11 by Z A in FL
N/A
N/A
yes
Submitted on 10/16/11 by P D in FL
N/A
yes
Excellent shopping experience & product! I have already referred a friend who just placed an order! Great job!
Submitted on 10/16/11 by J D in PA
N/A
N/A
yes
Submitted on 10/16/11 by L G in PA
yes
I am happy with my purchases but not thrilled with the variety. As a professional, I would like more jackets to wear as separates. You don't offer any. Women do not want to purchases numerous suits only to wear them for 10 months.
Submitted on 10/15/11 by J K in CO
N/A
yes
Submitted on 10/14/11 by A C in NV
N/A
N/A
yes
Submitted on 10/14/11 by M B in VA
N/A
yes
Submitted on 10/14/11 by J G in CO
N/A
N/A
yes
Submitted on 10/14/11 by S Y in CA
N/A
N/A
yes
Submitted on 10/13/11 by D C in IL
N/A
N/A
yes
My sister had a feed tube placed and some of the tubing dangled. The belly band held everything in place and comfortably. A new use no doubt! She loved it!
Submitted on 10/13/11 by B V in NY
N/A
yes
Submitted on 10/13/11 by K W in SC
N/A
yes
Submitted on 10/13/11 by G C in NY
yes
Ordering merchandise from Figure8 is a piece of cake. My order came very quickly and with no problems. I have shopped here before and will continue. The return process is very simple as well.
Submitted on 10/12/11 by K A in FL
N/A
N/A
yes
Submitted on 10/12/11 by M L in NJ
N/A
N/A
yes
Submitted on 10/12/11 by U M in CA
This is definitely going to be a go to site for me and baby. Thank you
Submitted on 10/12/11 by L B in NY
N/A
N/A
yes
Submitted on 10/12/11 by M S in CA
No Rating Given
yes
I am concerned, just after I ordered from your website, my credit card was used fraudulently,I can't say for sure where the breach was, but I had to cancel my card.
Submitted on 10/12/11 by K N in IL
no
Return process is extremely long - tried to contact customer service phone rang busy repeatedly. Refund took a long time.
Submitted on 10/12/11 by L S in CA
N/A
N/A
yes
I got a bella band which is one size only, but at 17 wks the band is still a bit loose. While it'll keep my unbuttoned pants flat so you cant see that it's not buttoned, it doesn't hold them up very well.
I also got the strappy tank which was described as lightweight, but it's practically sheer. Good for layering under sweaters, but I couldn't throw a jacket/cardigan over it and head to work (since I can't button up my jacket/cardigan).
Submitted on 10/12/11 by C M in CA