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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 10/11/23 by L S in CA
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While my items came quickly and most were of the quality expected, my issue is that the Boob Design wool leggings started pilling in the inner thigh a few hours into my first time wearing them! I’m not sure if this is normal for wool? It makes the leggings feel way cheaper and lower quality than what I paid for them.
Submitted on 8/20/23 by S B in AZ
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Such a perfect gown. The bow and gown are so precious! It’s soft and I will be purchasing more. Thank you for restoring my confidence in online purchases.
Submitted on 5/7/23 by E S in TN
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I did not receive my package. Shows delivery to another place. I was charged. Emailed three times…no response. Called and got recording on medical equipment. Have reported to American Express and will be telling all others not to use this site.
Submitted on 5/7/23 by A S in NY
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Good morning, I just received my order but you sent me the wrong size of Olian Lace Maternity Dress (Black). I ordered a Large, the receipt in the package says I was sent an L and the plastic bag the dress was in also says L. But the dress itself is a Medium, which is way too short for me. What do I need to do to get the right size? As this wasn't my mistake I'd rather not cover the shipping cost. Thanks, Alice
Submitted on 11/4/22 by A H in CA
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Fast shipping, good product. A little smaller than expected
Submitted on 12/18/21 by S D in Hong Kong Island
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Hello, I have not received my order yet. Is there a tracking number that I can see?
Submitted on 10/27/21 by M P in NC
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I don’t like that I can’t return something unless it has tags and is unworn because obviously I had to try it on before I decided I didn’t want it. I only had it on for a minute but I had taken the tags off so I could see if it fit comfortably, and it doesn’t. Sucks that I spent so much money here
Submitted on 9/29/21 by K S in IN
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So the support and comfort of this support belt is phenomenal and super customizable depending on your needs for the day. I struggle with an irritable uterus and it has actually helped that out a lot, as well as providing good support for DR discomfort. I’ve lowered it to three stars however because it is not holding up very well. I’ve only had it a month and the body material is already pulling away so belt straps won’t stay connected (hook and loop feature wearing out). I likely will get another because it does work better than others I’ve tried, however I was hoping for at least one pregnancy out of it.
Submitted on 8/16/21 by C B in FL
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LOVE these bras and company. I own four of them. They're comfortable and work perfectly to nurse or when using my Medela Pump in Style flanges. They're accurately described and depicted in the item listing. They are shipped quickly and well packaged.
Submitted on 3/20/21 by M Y in Hong Kong
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I have not yet received my order which was made almost 1 month ago. I then tried to contact customer service but there still has been no reply. Please contact me as soon as possible to sort out my package
Submitted on 3/5/21 by P H in MI
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First email regarding where my package was ignored, after a $220 order I expect to not have to send a second email to get a response. The item did arrive. Overall I like figure8 because they carry organic nursing items which is most important to me and have good sales. I wish they sent out emails when certain things go on sale.. maybe a “favorite” button for members that notifies when their liked items go on sale.
Submitted on 11/20/20 by M R in AB
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Perfect bras for a small bust size. I had other bras that were more expensive but really bulky and they bunched and they just didn't fit me right. I discovered Figure 8 bras when searching (yet again) online for a better feeling nursing bra. So glad I found them! Love my bra- not much support on sides or overall but I don't really need support. I feel so much better wearing these bras and they arrived so quickly! Will be ordering more today!
Submitted on 9/7/20 by A M in MA
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I recently made my 1st purchase from this company and was so impressed with their customer service, amazing sales, and excellent shipping and handling time and quality. I just placed my 2nd order with this company and will do so through my post-pregnancy period! Highly recommend.
Submitted on 9/6/20 by C C in NH
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This round of products was pretty good. Although I wish that issues with certain products were posted, such as i bought underwear that can't be returned but you wont know that the legs on the boyshorts roll up and pinch unless you wear them. I'm sure this is a product wide flaw and not just my legs. I would like to be able to review a product individually instead of an entire transaction. Thats way the review actually makes a difference.
Submitted on 8/3/20 by K C in PA
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I am not good about leaving reviews, but needed to tell others how much I love this dress! So soft and versatile. I wear it often enough and am so used to the pockets, that I find myself trying to put my phone in non-pocketed dresses. I haven't noticed a crease from the under layer, like some reviews suggest. I'm 5'6, weigh 135 lb, and wear a 34B normally, probably more like 34C while nursing, and the Medium is perfect. Hits me right at the knees and the cotton has been so cool in the 90+ degree summer heat. It's tight around the bust, but in a flattering way. My only complaint (like others) is that the arm holes are a little high, so I'm sure to spray them at each wash so they don't get sweat stains. I'm so tempted to buy this dress in another color, but honestly feel guilty about spending $80 again, so am buying another organic cotton dress from this site at half the price. That being said, I loved this dress enough to go find Boob Design on ebay and buy a similar one.
Submitted on 7/23/20 by A G in TX
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The Ava sleeveless wrap dress in Myrtle green: color, feel of the fabric, and fit are wonderful! Unfortunately, after washing and drying the item exactly as recommended on the tag, at least 4 holes have developed around the seam on the waist. Additionally, there is very little of the bottom flap of fabric on the neckline, so if you are carrying a baby you suddenly are displaying your bra for all to see. The Ava sleeveless wrap top in Wild floral blossom and in dotted zig zag: again, feel of fabric is wonderful. I ordered a small on both of these items, but the zig zag seem to be at least a size larger than the floral blossom. The backs of both of these shirts dip down low enough that you can see the backband of a bra above the line of the shirt. Yes, I could wear a shirt underneath, but that kind of defeats the purpose of getting these shirts to begin with - for ease of nursing. Yes, I would wear a cardigan as well - but that too defeats the purpose of getting these shirts - for use
Submitted on 6/26/20 by C W in Wicklow
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Submitted on 6/8/20 by Y C in Singapore
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It's really a pleasure to shop with Figure 8. Their customer service is the best I've experienced.
Submitted on 4/7/20 by B P in AK
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Submitted on 2/3/20 by C C in PA
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You sold an item that you shouldn't. its defective.
Submitted on 2/3/20 by C C in PA
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You have items on clearance, I bought one. Its so bad that you shouldn't even be selling it. Its a defective item and just marking it down is a betrayal of your customers. This should have been returned to the maker. Its a bad product, not just one that is out of date. The Majamas Extra long maternity #1784602. Shame on you for selling it to people.
Submitted on 11/5/19 by V S in TX
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My zip code is 75072
Submitted on 9/25/19 by M R in NY
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I ordered the item as per size chart. Received item and no exaggeration it was maybe 4 sizes too small. I tried to exchange and it kept kicking me back on the webpage stating it was a final sale. Not satisfied and will not recommend this item or this website to any mothers.
Submitted on 9/23/19 by C B in OH
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First I want to thank you for your great customer service. You made a return so easy (pj set too large, as I ordered a size up), and refund was prompt. I reordered a 3-pc Belabumbum Starlit, Cami PJ with robe, in the Medium, and our daughter tried it on last night. It all fit perfectly, and she was so thrilled! She will take all of it to the hospital when she delivers our first grandchild, which should be in the next few weeks. I was so excited to find your website and find this for her. Thanks again.-CB
Submitted on 9/18/19 by L H in CA
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My purchases from figure 8 for the past 7 years have been great. This is the first nursing top I've ordered that fits too tight. Wish this aspect of the fit had been mentioned somewhere in the description. 9 months post partum, I am now as thin as I was pre-pregnancy. The color is also little see through. Sadly, this is a final sale item.
Submitted on 9/6/19 by K P in Vilnius
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Submitted on 9/6/19 by K P in Vilnius
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Submitted on 7/18/19 by R H in CA
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I was hopeful to find this website but disappointed when the clothes arrives. The nursing sweater fit, but the two nursing dresses were not cut to fit my nursing body. I have a healthy body and am surprised that the clothes from this website were too small around the bust...the empire waist lines were too high, riding up on my bust, and the clothes were too snug. I wear size 10, and I ordered size large, but they are way too small around the chest. I hope someday to find beautiful and comfortable clothes for a beautiful nursing body without feeling ashamed about the fullness of a body that births and nourishes healthy babies.
Submitted on 7/2/19 by M M in Tamaulipas
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I did not receive the package, I went to the post office and they told me the package was lost :(
Submitted on 3/5/19 by K S in TX
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Amazing service as always by Figure 8! I ordered on a Friday afternoon, it was shipped the same day, and by Monday it was out for delivery halfway across the country in Texas! This shirt is dreamy soft and really cute; it does run very large though - just keep that in mind if you are buying it to wear post-pregnancy (like me). I bought a medium as I am usually a size 8-10, but I could have sized down to a small or even an extra small - the cut is very generous. I still love it though and will knot it at the waist to wear this Spring. Thanks Figure 8!
Submitted on 1/11/19 by S A in ON
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I can not express how pleased I am with the quality of dresses I received. My daughter ordered my first dress as a Christmas present , she was worried as was I ordering online solely by a photo. When I received my dress I was in love and received so many compliments. Following that I ordered 2 more dresses that arrived today and I am ecstatic ??. I have shopped at Thyme and Motherhood. They do not have anything comparable for the price. I will recommend this site to everyone.
Submitted on 1/11/19 by S A in ON
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I can not express how pleased I am with the quality of dresses I received. My daughter ordered my first dress as a Christmas present , she was worried as was I ordering online solely by a photo. When I received my dress I was in love and received so many compliments. Following that I ordered 2 more dresses that arrived today and I am ecstatic ??. I have shopped at Thyme and Motherhood. They do not have anything comparable for the price.
Submitted on 11/15/18 by B C in GA
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Very unhappy with the breast warmers I ordered, and cannot return. I ordered the regular size - C - and they are HUGE! Like will not fit in any bra I wear. Also because of the material it's made of, you can hear it crinkling. Not exactly wearable in public if you want to be semi-discreet. Disappointed and wish I could return.
Submitted on 11/4/18 by K H in VA
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Your service is excellent, the package arrived on time, the size was perfect and the shipping is free. The original website of the product I’ve purchased ( Seraphine)is always charging the shipping and the products are up to $10 more expensive. I’ll be buying more from your website
Submitted on 9/25/18 by M C in VA
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Quality of the baby clothing (which is all I purchased) is absolutely stellar! Soft, well made, perfect. However, beware! I bought two items by Baby Grey, the most comfortable, "comfie" material I've ever come across BUT both items come small, I MEAN SMALL, not just one size. I'm in the process of trying to exchange the items because I love the material so much, but instead of going just one size up, I'm going from 3-6 months to 9-12 months in size. The 3-6 months literally MAY just fit a newborn that was born a premie. I'm not exaggerating! The pants and shirt came so tiny, I had to look twice to make sure I didn't order the wrong size. The $49.95 4-pc set was beautiful, but if you order, just go BIG, trust me! I'm waiting to see what kind of service I get when I try to exchange the two items. I'm still giving a rating of 4 stars and the deduction is that the item description should warn customers of the discrepancy in size. Thank you.
Submitted on 6/20/18 by C S in VA
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I have been looking for fashionable nursing dresses that don't make me feel like I am still pregnant. I have found 4 now through your site and will certainly be back for more.
Submitted on 6/12/18 by J P in MA
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I had a lot of tech issues at checkout (coupons wouldn't apply, and it kept glitching when I went to provide payment). The customer service department was STELLAR and helped me to process the transaction! In addition, because checkout took so long, they actually overnighted the package to me-imagine my surprise when it arrived the next day! I have always been happy with my purchases from Figure 8, and I appreciate that they have such a great return policy, as well, since shopping online is tricky. Great service, great clothing! :)
Submitted on 5/21/18 by S P in DC
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I just washed the 1999300 Criss Cross Off-the-Shoulder Maternity & Nursing Friendly Dress from my order and one of the white threading strips that is on the Criss Cross sleeve has completely come off. I haven't even worn it yet and I follow the washing instructions exactly as the tag instructs.
Submitted on 4/27/18 by C D in AK
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This was a fantastic transaction! I love this dress and the shipping was terrifically fast.
Submitted on 4/26/18 by A S in NY
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I've been hunting for a dress that is fuctional for nursing but not ugly! I ordered two dresses from figure 8. The Mel Woven Wrap Nursing dress and the Kelly Ponte Nursing Dress. The mel woven wrap dress was not very flattering, and I ended up returning it. However the Kelly Ponte Nursing Dress is absolutely beautiful! I purchased it for after baby is born. It is lovely even at 9 months pregnant. I am sure it will be just as lovely after baby comes when I'm using it for nursing! I am 5'4" and it is just the perfect length for me, not too long or too short! I highly recommend the Kelly Ponte Nursing Dress as well as figure 8 maternity. :)