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Customer Reviews of Figure 8 Maternity

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 11/15/18 by B C in GA
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Very unhappy with the breast warmers I ordered, and cannot return. I ordered the regular size - C - and they are HUGE! Like will not fit in any bra I wear. Also because of the material it's made of, you can hear it crinkling. Not exactly wearable in public if you want to be semi-discreet. Disappointed and wish I could return.
Submitted on 11/4/18 by K H in VA
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Your service is excellent, the package arrived on time, the size was perfect and the shipping is free. The original website of the product I’ve purchased ( Seraphine)is always charging the shipping and the products are up to $10 more expensive. I’ll be buying more from your website
Submitted on 9/25/18 by M C in VA
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Quality of the baby clothing (which is all I purchased) is absolutely stellar! Soft, well made, perfect. However, beware! I bought two items by Baby Grey, the most comfortable, "comfie" material I've ever come across BUT both items come small, I MEAN SMALL, not just one size. I'm in the process of trying to exchange the items because I love the material so much, but instead of going just one size up, I'm going from 3-6 months to 9-12 months in size. The 3-6 months literally MAY just fit a newborn that was born a premie. I'm not exaggerating! The pants and shirt came so tiny, I had to look twice to make sure I didn't order the wrong size. The $49.95 4-pc set was beautiful, but if you order, just go BIG, trust me! I'm waiting to see what kind of service I get when I try to exchange the two items. I'm still giving a rating of 4 stars and the deduction is that the item description should warn customers of the discrepancy in size. Thank you.
Submitted on 6/20/18 by C S in VA
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I have been looking for fashionable nursing dresses that don't make me feel like I am still pregnant. I have found 4 now through your site and will certainly be back for more.
Submitted on 6/12/18 by J P in MA
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I had a lot of tech issues at checkout (coupons wouldn't apply, and it kept glitching when I went to provide payment). The customer service department was STELLAR and helped me to process the transaction! In addition, because checkout took so long, they actually overnighted the package to me-imagine my surprise when it arrived the next day! I have always been happy with my purchases from Figure 8, and I appreciate that they have such a great return policy, as well, since shopping online is tricky. Great service, great clothing! :)
Submitted on 5/21/18 by S P in DC
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I just washed the 1999300 Criss Cross Off-the-Shoulder Maternity & Nursing Friendly Dress from my order and one of the white threading strips that is on the Criss Cross sleeve has completely come off. I haven't even worn it yet and I follow the washing instructions exactly as the tag instructs.
Submitted on 4/27/18 by C D in AK
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This was a fantastic transaction! I love this dress and the shipping was terrifically fast.
Submitted on 4/26/18 by A S in NY
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I've been hunting for a dress that is fuctional for nursing but not ugly! I ordered two dresses from figure 8. The Mel Woven Wrap Nursing dress and the Kelly Ponte Nursing Dress. The mel woven wrap dress was not very flattering, and I ended up returning it. However the Kelly Ponte Nursing Dress is absolutely beautiful! I purchased it for after baby is born. It is lovely even at 9 months pregnant. I am sure it will be just as lovely after baby comes when I'm using it for nursing! I am 5'4" and it is just the perfect length for me, not too long or too short! I highly recommend the Kelly Ponte Nursing Dress as well as figure 8 maternity. :)
Submitted on 4/25/18 by J K in MT
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I am so disappointed it took me so long to find Figure8. These clothes are wonderful! They hit EVERYTHING I was complaining about right on the head. These clothes are fashionable (so many nursing clothes are not!). They are made for a postpartum body (so many nursing clothes seem NOT to take into account how our bodies have changed!). These clothes are well made and make me feel like a million bucks. I cannot wait to order more!
Submitted on 4/24/18 by E R in METRO MANILA
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Shipped earlier than expected that I ended up buying more for a group buy here in Manila, Philippines! Great customer service and great products selection. Thank you for what you do!
Submitted on 4/8/18 by S R in PA
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I am in love with this sweatshirt. Sure, you may pay less for similar styles, but the quality is amazing and the ease of nursing in it makes this worth its weight in gold. I only wish I had discovered this brand while I was pregnant with my first: I can see this carrying through a combination of multiple pregnancies and several years of nursing. One of the biggest caveats to breastfeeding -- most moms will agree -- is the nursing in public in constrictive clothing. This eliminates that. Love, love love! The flawless customer service of the team at Figure 8 is always a bonus, too! Thanks a bunch.
Submitted on 3/19/18 by A W in MN
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Submitted on 1/25/18 by D D in TX
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I purchased this before delivery. An started to use it a week after delivery. It has no firmness to it it slides up it bulges out in the middle.
Submitted on 1/21/18 by M H in NY
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Fast shipment, quality products.
Submitted on 1/7/18 by M E in OH
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Great site, great clothes, great company. My only complaint is that the site said the clothes could be tumble dried, but the tag on the clothes said they could not--I would have picked a different set.
We apologize for this typo and we have already contacted the customer.
Submitted on 12/25/17 by G B in QC
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Good quality item and good service.
Submitted on 12/19/17 by D C in
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My order took almost a month to reach me, which is unacceptable. I will not be ordering from your store again in light of the extremely slow shipping.
We have reached out to this customer from Singapore. It was delivered within the estimated time, which could be up to 20 business days from New Jersey.
Submitted on 12/17/17 by M P in ALBERTA
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They just need a bigger size for some of us bigger women, great patterns and nice dresses.
Submitted on 12/4/17 by M M in PA
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Submitted on 12/4/17 by L M in FL
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I cannot be any happier that I finally found nursing bras that FIT perfectly and make me feel comfortable and supported. I tried many brands and none worked. The Figure 8 fit is like magic! I bought one at first because I was expecting it to suck like every other nursing bra I've tried and now own 6 in 4 different styles. The feel is my number one compliment to them. The straps fit perfectly in the back and around the breast (underneath). I own with and without underwire and both provide the support I need (34D). The material is soft and feels great and smooth on the skin. Plus, I finally like the way I look, like I'm wearing a normal bra. No more uniboob or unsupported breasts!!! Thank you for creating a clever product that addresses all the flaws found in nursing bras in general. You guys rock!!
Submitted on 12/4/17 by C M in NY
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Figure 8 has been my online go to shop for maternity and nursing outfits that are both stylish and practical. Their service is impeccable.
Submitted on 12/3/17 by S V in NV
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Great selection at great prices. Fast shipping with free returns made my maternity shopping incredibly simple!
Submitted on 12/3/17 by C T in TX
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Such an amazing one stop shopping store!
Submitted on 11/30/17 by S G in TN
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Submitted on 11/29/17 by R G in AZ
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Submitted on 11/29/17 by N L in CA
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Submitted on 11/29/17 by J P in NY
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Submitted on 11/28/17 by R G in AZ
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Submitted on 11/28/17 by A H in CO
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Excellent customer service! They have been very responsive to any product issues. I do wish you could still call instead of just emailing. I love that they get in European brands. My favorite nursing tops are only available through Figure 8!
We reached out to the customer with our phone number.
Submitted on 11/28/17 by I F in MN
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Figure8 has a great selection and is so easy to shop with - from shipping to returns and everything in between. I'm grateful to have a place to get nursing, pumping AND workout and sleepwear I need and enjoy!
Submitted on 11/27/17 by R L in Co.Waterford
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Couldn't find a fitness band in Ireland or any stockists in Europe but thankfully Figure 8 delivers to Ireland. The idea is good and I can see how supportive the fitband will be. However I found the sizing guide confusing, according to my measurements I was a large but when it arrived it's huge and I realized from the packaging that I was way off and should have bought a medium. As it would have been hassle to return to the States I have kept it, the straps literally wraps all around my waist. For other countries, I feel it would be beneficial to put up the suggested size guide from the box, ie.medium is 6-12 which Europeans would know is UK 10-16.
Submitted on 11/26/17 by C T in TX
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Amazing store with so much to choose from!
Submitted on 11/25/17 by H S in CO
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Submitted on 11/23/17 by T N in Saskatchewan
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The customer service I received was above and beyond! I even received a personal phone call to ensure my item was shipped on time. Thanks so much!
Submitted on 11/22/17 by J K in MA
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Submitted on 11/21/17 by S S in CA
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The best place for maternity and nursing wear!
Submitted on 11/20/17 by J C in CA
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Submitted on 11/20/17 by D D in NY
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The items came so fast and were great for breastfeeding. I was so tired of basically taking all of my shirts off every time I needed to feed. This makes it so much easier.
Submitted on 11/19/17 by M H in NJ
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Best maternity tank top! This is very supportive and flattering and you do not need to wear another bra with it. I would highly recommend.
Submitted on 11/19/17 by J F in SC
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Well-designed maternity/nursing pj set. Initial size ordered was too small but exchange process was very simple and we received the larger size in just two days. Thank you!