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How do I return or exchange an item?

If you wish to return an item you purchased, please follow the instructions below. If you haven't already done so, please read our return and exchange policy first.

  1. Please obtain a Return Merchandise Authorization (RMA) number from the following website:

    You will be asked for your email address and transaction number (found on the front of the invoice). If you wish to request for an exchange, you may enter the items on this website.

  2. Mail the package to us. Please use a trackable service.

    Figure 8 Returns RMA#_________
    560 Sylvan Ave Ste 1310
    Englewood Cliffs, NJ 07632

    If you are in Canada, you may return it to:

    Figure8 Maternity - EziReturns RMA#_________
    C/O Delivery Net
    45 Mural Street, #3
    Richmond Hill, ON L4B 1J4

    If you are in the UK, you may return it to:

    DES Ltd - Figure8 Returns RMA#_______
    363 Stockley Close
    West Drayton
    UB7 9BL

    If you are in Singapore or Asia Pacific, you may return it to:

    Figure 8 Returns RMA#_______
    Mail Box 889241
    Singapore 919191

  3. Upon receipt of your package, we will notify you by email (but only if you include the RMA on the outside of the package). We generally process your return package within a week of receipt. Any credit due will be issued to your original method of payment.