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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 2/28/07 by F R in MD
N/A
N/A
yes
Submitted on 2/27/07 by K B in VA
N/A
yes
Submitted on 2/27/07 by K T in NC
N/A
N/A
yes
Submitted on 2/27/07 by K H in CO
N/A
yes
Submitted on 2/27/07 by M S in GA
N/A
yes
Figure Eight had the biggest selection of Bella bands that I had found. The check out process was quick, easy, and to the point. I have already recommended Figure 8 to several pregnant friends!
Submitted on 2/27/07 by R S in MI
N/A
N/A
yes
Submitted on 2/27/07 by S D in NJ
N/A
N/A
yes
Submitted on 2/27/07 by K M in NC
N/A
yes
VERY fast shipment! didn't expect it so soon!
Submitted on 2/27/07 by A V in WI
N/A
N/A
yes
I've already sent two customers! They placed their order together (along with another band for me!) Kelly Dietrich...and her sister in law. LOVE THE BANDS!!!
Submitted on 2/27/07 by S L in IL
yes
Other than the sizes being larger than expected, you have really nice things. Some of the basics like Jeans are expensive, but other items are reasonable and top quality. Your customer service staff are very responsive and I got my exchanged item VERY quickly. Thanks.
Submitted on 2/27/07 by T W in MI
N/A
yes
Submitted on 2/26/07 by E M in TX
no
YOUR RETURN POLICY OF SALES ITEMS ISN'T GOOD AT ALL!!
Submitted on 2/26/07 by S L in GA
N/A
N/A
yes
Submitted on 2/26/07 by K Y in MI
N/A
N/A
yes
Submitted on 2/26/07 by L F in CO
N/A
N/A
yes
Loved the service and I love my bella band. I'll be ordering more in the near future.
Submitted on 2/26/07 by J F in IL
N/A
yes
Figure 8 did a great job all the way around. The postal service messed up on my delivery, not Figure 8. They handled everything perfectly.
Submitted on 2/26/07 by D W in CO
yes
I wish I could exchange the "final sale" item I ordered. I got MUCH larger between the time I ordered the pants and received them and they no longer fit (I got the largest size!). Unfortunately, I now have a pair of pants I cannot wear (thankfully they were cheap). However, if I were able to exhcange them, I'd do so for something of higher cost...
Submitted on 2/25/07 by G H in MA
N/A
N/A
yes
Wonderful selection and prices!! Most petite items of most sites I have visited. I loved that you include the inseam information.
Submitted on 2/24/07 by K S in IN
N/A
yes
Submitted on 2/24/07 by C C in WA
N/A
N/A
yes
Submitted on 2/24/07 by J M in MI
N/A
N/A
yes
Submitted on 2/24/07 by C J in NY
yes
A final sale item I purchased did not fit at all. The sizing recommendations didn't really match up to the actual size. Luckily, I have a friend who can wear the item.
Submitted on 2/23/07 by H H in CA
N/A
N/A
yes
Submitted on 2/23/07 by G M in NJ
N/A
N/A
yes
Submitted on 2/23/07 by T S in IL
N/A
N/A
yes
I was able to find exactly what I wanted. Website is very easy to navigate and shipping was lightning-fast!
Submitted on 2/22/07 by H C in TX
N/A
N/A
yes
Submitted on 2/22/07 by L H in UT
N/A
yes
I loved the products and the customer service. The only complaint I had was on the part of the USPS having delivered my package to the wrong address, which made me contact customer service. I was sent a new package and at the same time a neigbor brought the package over saying they had gotten it for some reason. So it was a pain in teh butt having to send the new package back again. But Customer service..was awesome and even emailed me a mailing label so I wouldn't be billed. Thank you
Submitted on 2/22/07 by J K in TX
N/A
yes
Submitted on 2/22/07 by T C in TN
N/A
N/A
yes
Submitted on 2/22/07 by H K in OH
N/A
yes
I thought the pictures and descrption were somewhat deceiving. The pants that I ordered were tapered leg, but neither the picture nor the description revealed that information. I didn't realize it until I received my order
Submitted on 2/22/07 by E N in PA
yes
You have a great customer service team, I am satisfied greatly and very impressed. Especially your delivery process and exchange process. In my opinion, Size 1 is little bit small even for my size, generally I was wearing size 0 to 2 before maternity. I think Size 1 should be classified as XS. Anyway, Min from customer service, changed my Size 1 product immediately and size 2 (Lace Trim Bella band) product was at my door within two days. She answered my email for change within two hours and no questions were asked. Again, it is great customer service and speed delivery and very good quality product. Thank you and good luck with your business. Elgin N., CPA
Submitted on 2/22/07 by E H in CA
N/A
N/A
Submitted on 2/22/07 by V D in MA
yes
Submitted on 2/22/07 by T W in AK
N/A
N/A
yes
Submitted on 2/21/07 by K A in MA
N/A
N/A
yes
Submitted on 2/21/07 by E W in OH
yes
Submitted on 2/21/07 by J G in NY
N/A
N/A
yes
Submitted on 2/21/07 by P M in AL
yes
Loved the shirt, and it arrived very fast.
Submitted on 2/20/07 by E W in NJ
N/A
N/A
yes
LOVE the bella band! They are a MUST for any pregnant woman in my opinion. Fabulous transition piece that it necessary!
Submitted on 2/20/07 by K R in TX
N/A
N/A
yes
The products I received were fabulous. I got them in about 4 days so I was really excited about that. I will be shopping here in the future!