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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 3/7/10 by J W in CA
yes
Submitted on 3/7/10 by J L in MO
N/A
yes
Submitted on 3/5/10 by M N in CO
N/A
N/A
yes
I am so excited with the pieces I ordered. The quality of the fabric, and how they are constructed means so much especially since i know these will be staple pieces for me over the next 5 months! I will be sure to share your website with all my mommies and mommies-to-be as a "must"! Thank you!
Submitted on 3/5/10 by C W in WA
N/A
yes
Submitted on 3/4/10 by R K in KS
N/A
yes
I was thrilled with both my Bella Bands and the services provided by Figure 8. I've already told my pregnant friends about you! Keep up the good work!
Submitted on 3/4/10 by L J in CA
yes
Submitted on 3/4/10 by L J in CA
yes
Submitted on 3/4/10 by A W in NY
N/A
N/A
yes
Submitted on 3/4/10 by W P in MD
N/A
yes
I really love the customer support of Figure 8! They were very accomodating. I was in search of a certain style and color pant and the agent there kept me abreast of when it was going to be in stock as well as checking in to let me know that my request had not been forgotten.
Submitted on 3/4/10 by C C in MD
N/A
N/A
yes
Submitted on 3/3/10 by K I in FL
N/A
yes
Submitted on 3/3/10 by S G in NJ
yes
I can not say enough wonderful things about this company or their products. Their customer service is a bright spot in today's typically cold world of service. The product that I bought is the splint for diastisis rehab and it is really working!
Submitted on 3/3/10 by E M in
N/A
no
I really liked the website nd ended up ordering a pair of jeans and a sweater. I followed the size chart on the jeans but they were much bigger than I expected--about 4 sizes, which seemed a lot. The sweater was itchy. So I ended up sending everything back. Although everything arrived on time, and I was thrilled with the free shipping and 20% off offer, I did find the returns process less user-friendly than other websites. For example, the necessity of logging into the website, yet the inability to print a return label, was not so great. I know it's a smaller website, but I could not help comparing to Zappos, which carries some of the same brands and offers free shipping both ways, and has a much more generous return policy.
Submitted on 3/3/10 by C R in CT
N/A
N/A
yes
Super fast shipping and great product!!!
Submitted on 3/2/10 by B M in MN
yes
Very easy and friendly to work with. Responded in a timely manner with questions I had. Return thus far has been very easy.
Submitted on 3/2/10 by T L in NJ
yes
I have recommended your clothing and this website to all my new mom friends. I was so happy I found you when I did! However I have found the sizing confusing on your site, it seems the brands vary widely. Perhaps once I receive my most recent order I will start to become more familiar with the specific brands. I would LOVE a shop to visit and try these clothes on in.
Submitted on 3/2/10 by A A in VA
N/A
N/A
yes
Submitted on 3/1/10 by K J in OH
N/A
N/A
yes
Submitted on 3/1/10 by K S in TX
yes
I love your website and love the fact that you offer many different sale items to choose from. I will definately be shopping with you again since I will receive free shipping now on the rest of my purchases ( regardless of order total ). This feature alone will have me referring your company to my nursing friends/family. Keep up the good work!
Submitted on 3/1/10 by K H in NY
N/A
yes
Terrific experience.
Submitted on 3/1/10 by L S in NY
yes
I am so impressed with your store, particularly your competitive prices and your return/exchange procedures. Everything gets to me so quickly. I really appreciate it!
Submitted on 3/1/10 by D D in CA
yes
Submitted on 3/1/10 by P T in VA
yes
Submitted on 2/26/10 by A S in NJ
yes
quick service, good product, great customer service, loyalty awards, overall very happy with the website! thanks!
Submitted on 2/26/10 by J S in HI
yes
Submitted on 2/26/10 by K N in CA
yes
i love that you sent out my exchange item right away and that i could do the rma # online. so convienent. also love the idea of reward points; that will keep me shopping on your site. thanks!
Submitted on 2/26/10 by L S in MO
N/A
N/A
yes
Submitted on 2/26/10 by K S in AZ
No Rating Given
No Rating Given
No Rating Given
No Rating Given
No Rating Given
I haven't received the order yet, so will do this later.
Submitted on 2/26/10 by I L in CA
N/A
yes
Submitted on 2/26/10 by C D in CO
N/A
N/A
yes
Submitted on 2/25/10 by C W in WA
yes
Submitted on 2/25/10 by M L in CT
yes
Submitted on 2/24/10 by N R in CA
N/A
N/A
yes
Submitted on 2/24/10 by A V in TX
N/A
N/A
yes
I was able to find a maternity business suit with great styling and comfort, something that had so far alluded me at the usual brick and mortar maternity stores in the area. Fast delivery with free shipping was a great bonus. Highly recommend.
Submitted on 2/24/10 by E S in CA
yes
Submitted on 2/23/10 by M S in PA
yes
I was a customer when pregnant with my first and now that I am pregnant with my second I was happy to come back! I think the selection is great and the prices are reasonable. When I had a return, there was no problem getting that taken care of.
Submitted on 2/23/10 by M K in CA
N/A
yes
Dress was absolutely beautiful & exactly as described. Item shipped out immediately & received it in 2 days. Thanks so much!!!
Submitted on 2/23/10 by J Z in IL
yes
I was very impressed with the contemporary styling of the clothing and the ease of shopping. These are definitely your "go to" pieces.
Submitted on 2/23/10 by H M in OR
N/A
N/A
yes
Submitted on 2/23/10 by K T in SC
N/A
N/A
yes