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Customer Reviews of Figure 8 Maternity

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 8/29/09 by D L in NY
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yes
the only thing i would improve is the check out process. from recollection it didn't save my information from last time and i found the redeeming of my "bonus credit" (cant remember your lingo) difficult. i think it's because i have since changed my email and even though i had the correct credit code i needed to use an old email address to redeem it. not sure how i get out of that cycle as the new credit is now also associated with the old email address.
Submitted on 8/28/09 by J P in CA
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yes
Submitted on 8/28/09 by J T in CA
yes
Submitted on 8/28/09 by D L in CA
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yes
Submitted on 8/28/09 by C T in FL
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yes
excellent phone help to send a gift overseas, to an APO which is hard to do online
Submitted on 8/28/09 by J D in UT
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yes
I throughly enjoyed my shopping experience with Figure 8 Maternity especially when I called immediately after placing on online order and needed to change my order before it was shipped. I was pleasantly suprised when a live customer service rep. answered the call. She was really helpful in making changes to my order, getting the right size items ordered, and making sure it would ship in a timely manner. I would definitely order from Figure 8 again in the future.
Submitted on 8/28/09 by G D in TX
yes
i love your collection. it makes me want to breastfeed longer!
Submitted on 8/27/09 by S J in NJ
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yes
Submitted on 8/27/09 by B T in KY
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yes
Submitted on 8/27/09 by K N in KY
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yes
Submitted on 8/26/09 by K C in IL
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yes
Submitted on 8/26/09 by D K in IL
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yes
great prices and selection
Submitted on 8/25/09 by A H in CT
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yes
Submitted on 8/25/09 by J K in NC
yes
The only thing I would change is that when I returned and then purchased new items, I was not able to use the 'loyality' dollars - I could have returned and later purchased merchandise with the loyality points but it did not seem worth it. A nice 'customer service jesture' would have been to allow those points to apply to the new items.
Submitted on 8/25/09 by Z P in NY
yes
Great service --- love your nursing view pics of clothes! Returns are easy and customer service people are quick and responsive.
Submitted on 8/24/09 by N S in PA
yes
I loved using this site while pregnant and I am happy that they have nursing items and other postpartum items!
Submitted on 8/24/09 by J F in NY
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yes
Submitted on 8/24/09 by D K in CT
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yes
Submitted on 8/22/09 by V M in CA
yes
Submitted on 8/21/09 by J W in NJ
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yes
Submitted on 8/21/09 by G D in NY
yes
Submitted on 8/21/09 by S V in AZ
yes
my friends have done it.
Submitted on 8/21/09 by O H in FL
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yes
Submitted on 8/21/09 by L L in FL
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yes
Submitted on 8/21/09 by R F in IN
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yes
A first time experience ordering from Figure 8. The pjs were a bit expensive, but well worth it. Thank you for your quick service and delivery.
Submitted on 8/20/09 by A D in WA
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yes
Thank you for your excellent service! I got the package in plenty of time to fly out for the baby shower! The dress was a big hit and several people asked where I got it and I told them about your website!! Thank YOU! ~anastasia deeble
Submitted on 8/20/09 by K A in GA
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yes
Submitted on 8/19/09 by L B in TX
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yes
Submitted on 8/19/09 by M O in OR
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yes
Submitted on 8/19/09 by L M in Nova Scotia
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no
Absolutely exceptional customer service. I had several questions that were all very well answered and all in a timely manner. Thank you very much.
Submitted on 8/18/09 by N W in MA
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yes
Submitted on 8/18/09 by F K in NM
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yes
The shopping web site was excellent and the delivery was very fast. I received my order in 2-3 days!!!Shipping cost was less than other web sites offered.
Submitted on 8/18/09 by S P in MI
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yes
Submitted on 8/18/09 by E V in NY
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yes
Very happy with products. They were as described, good price and fast delivery. Would buy from again.
Submitted on 8/18/09 by E B in MN
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yes
great selection!
Submitted on 8/17/09 by V S in WA
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yes
Submitted on 8/17/09 by M S in IL
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yes
Submitted on 8/17/09 by E S in MN
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yes
Submitted on 8/17/09 by N B in NY
No Rating Given
yes
I'm in the middle of return process so I'll see how well it goes. Overall, Figure 8 was a very straightforward and comfortable shopping experience. Thank you.
Submitted on 8/17/09 by V V in VT
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yes