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Customer Reviews of Figure 8 Maternity

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 4/19/10 by A J in CA
N/A
N/A
Submitted on 4/18/10 by Y T in OH
yes
Great customer service Easy return/exchange Would like to see more promotional pricings
Submitted on 4/18/10 by T W in MD
yes
Great site with lots of variety for mommies to be!
Submitted on 4/18/10 by D L in CA
yes
Submitted on 4/18/10 by C G in IL
yes
Submitted on 4/18/10 by T L in FL
N/A
N/A
yes
Submitted on 4/16/10 by C H in CA
yes
The belly bandit selling points were "can not be seen under clothing". Completely un true so if a customer asks this you should let them know. It is big and bulky. Customer service was great though. Thanks.
Submitted on 4/15/10 by A D in NY
yes
I love this site! The best customer service I have ever experienced without a doubt! Return / Exchange is so easy and you can actually communicate with a real person to help answer any questions and expedite the process. Lots of great staple items for nursing and baby!
Submitted on 4/15/10 by M B in MD
N/A
N/A
yes
Submitted on 4/14/10 by A W in WA
yes
Even though my items were sized smaller than I expected and I had to return them, shopping on your website has been so pleasurable. It's such a stressful time, and you made it easy for me to look through your great selections and find what I needed. The return process was easy and I'm very happy. I've recommended you to lots of people now!
Submitted on 4/14/10 by M F in IL
yes
Submitted on 4/13/10 by A B in CO
yes
I'm so glad to find a store with so much great nursing and maternity wear! I wish Figure 8 had a "brick & mortar" near me!
Submitted on 4/13/10 by K R in IL
N/A
N/A
yes
as always, a great shopping experience!
Submitted on 4/12/10 by J N in DC
N/A
yes
Submitted on 4/12/10 by M G in CA
yes
Submitted on 4/12/10 by D A in IN
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N/A
yes
Submitted on 4/12/10 by B M in CA
N/A
yes
Pleasantly surprised by the personable service.
Submitted on 4/12/10 by K M in MD
N/A
yes
great stuff, would have ordered more if it wasn't so expensive.
Submitted on 4/12/10 by L H in PA
yes
Submitted on 4/12/10 by E C in IL
N/A
N/A
yes
Submitted on 4/12/10 by G P in OH
yes
First off, I am not pregnant but I just loved this suit! I am always on the look out for sexy suits that cover the unwanted belly fat. This one fit the bill perfectly! Thanks for saving my summer!
Submitted on 4/11/10 by S F in NY
yes
Submitted on 4/11/10 by C C in NY
N/A
N/A
yes
Submitted on 4/11/10 by A L in MA
no
I understand it's hard to buy clothing on-line, but better instructions for sizing would be helpful. Also, free returns. I would be far more likely to keep using figure 8 if worst case scenario I just had to put something in the mail. But I've learned my lesson, and will go with only local stores or places with a free return policy.
Submitted on 4/9/10 by F P in MI
N/A
yes
Submitted on 4/8/10 by D O in CA
yes
Submitted on 4/8/10 by K B in TX
N/A
N/A
yes
Submitted on 4/8/10 by E S in OH
N/A
yes
Submitted on 4/7/10 by A A in CA
N/A
N/A
yes
Yours is a very thoughtful company intent on making the customer feel appreciated and needed. I was extremely impressed with the letter I received offering free shipping and gift wrap should I purchase anything else. Your customer service is ideal and far exceeds any I have run in to! Good job!
Submitted on 4/7/10 by M G in NY
N/A
yes
Submitted on 4/7/10 by S S in CA
N/A
yes
Submitted on 4/7/10 by K L in WI
yes
Figure 8 operates more like a local boutique than a on-line retailer. I couldn't be happier with my purchases, exchanges, returns, more purchases, and coupons/discounts. Love the products and service!
Submitted on 4/7/10 by J L in TX
N/A
yes
Submitted on 4/7/10 by D M in VA
N/A
yes
Hello Figure 8! Just wanted to say how impressed my husband and I were with our purchase! We just had a baby boy and the nursing pj's and Bravado bras have been wonderful. Thank you for getting the order to us so quickly. ~ On a side note, I LOVED the Congrats note included inside the package! Holly Morales
Submitted on 4/6/10 by J L in NY
yes
It seems silly to give the highest rating in all categories, but I truly am impressed by the level of service (including return and exchange) and quality of merchandise I've received. I will definitely be a repeat customer. Thank you for taking some of the stress out of maternity shopping!
Submitted on 4/6/10 by S M in KY
N/A
N/A
yes
Submitted on 4/6/10 by S H in NC
yes
I love you guys! The product that I ordered was delivered way faster than I would have guessed it would. thank you again.
Submitted on 4/6/10 by E R in TX
N/A
N/A
yes
I recommend your store but as far as the item I have purchased, I would not recommend to anyone.
Submitted on 4/5/10 by K H in CA
N/A
N/A
Submitted on 4/5/10 by L K in TX
N/A
N/A
yes