What is your return policy?
We want you to have a positive experience shopping with us. If you are unhappy with your purchase for any reason, you may return it for a full refund, exchange it for another item, or return it for store credit. Please note that shipping charges are not refundable and that you are responsible for the cost of shipping the item(s) back to Figure 8 Maternity.
Instructions for return and exchange can be found here, but before you go there, please note our policy:
- For refund to the original mode of payment, return package must be postmarked within 30 days of the date you receive your order. Orders placed between Dec 1 and Dec 24 can be returned through Jan 31, 2014. Please contact our customer service if you are unable to request Return Authorization automatically from our website.
- For an exchange or return for store credit, return package must be postmarked within 60 days of the date you receive your order.
- The items you send back should be new and unworn with all original tags attached. We will refuse returns that do not meet these conditions.
- Shipping costs and gift-wrap fees are non-refundable.
- Items marked as Final Sale cannot be returned.