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Customer ReviewsAs part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey. The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied). |
| Submitted on 4/23/13 by J P in ID | |
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| Would Recommend: | yes |
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| Submitted on 4/23/13 by V Q in PA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Dress fit well, delivery on time, as expected |
| Submitted on 4/23/13 by C S in OH | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
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| Submitted on 4/22/13 by A M in NE | |
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| Would Recommend: | yes |
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| Submitted on 4/22/13 by E B in DC | |
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| Would Recommend: | yes |
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| Submitted on 4/22/13 by R B in WA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Love the selection of nursing attire! Fast shipping, and reasonable prices! |
| Submitted on 4/22/13 by J D in WA | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
| Comment: | Overall good shopping experience. I've had to return a few things, which is to be expected when shopping online. |
| Submitted on 4/22/13 by J P in TX | |
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| Submitted on 4/22/13 by A H in OH | |
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| Would Recommend: | yes |
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| Submitted on 4/22/13 by H A in IL | |
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| Would Recommend: | yes |
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| Submitted on 4/22/13 by M P in IL | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I like the dress and it was shipped in a timely manner. |
| Submitted on 4/22/13 by N G in FL | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
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| Submitted on 4/21/13 by N R in PA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Incredible company! Clothes are very high quality and very flattering and functional for my post baby, nursing body! |
| Submitted on 4/21/13 by C V in MI | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/21/13 by J V in FL | |
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| Would Recommend: | yes |
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| Submitted on 4/21/13 by P C in MT | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/21/13 by B R in MA | |
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| Would Recommend: | yes |
| Comment: | I've been so pleased with each and every piece I've purchased from Figure 8. The loyalty dollars are an added perk of ordering from this great online shop! I had to exchange an item once; it was such an easy process! I've gotten both basics and fun pieces from Figure 8. The quality is great, and most of the clothing from my first pregnancy held up so well that I've been able to use them the second go-round. |
| Submitted on 4/19/13 by N M in FL | |
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| Would Recommend: | yes |
| Comment: | I am currently waiting for confirmation on payment refund. Overall everything went well and the packaging was adorable! |
| Submitted on 4/18/13 by C S in MN | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Love how stylish the clothes are |
| Submitted on 4/18/13 by C S in MN | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | The clothes are so much more stylish than nursing clothes I have found elsewhere. I am in my 20s and just because I am a Mom does not mean I want nursing clothes that are functional without style. I LOVE that I have been able to find fashionable clothes for my day to day and even a great date night dress all that allow me to nurse and feel stylish! |
| Submitted on 4/18/13 by M H in CO | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/18/13 by H M in IA | |
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| Would Recommend: | yes |
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| Submitted on 4/18/13 by L C in MA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Love Figure 8.. i was not crazy about the Ingrid & Isabel shirt I purchased. Very flimsy / thin. It would've been much better with a bit of modal blended in like many of their others. Kept it for the price. It will layer under cardigans nicely. |
| Submitted on 4/17/13 by S L in NY | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | The delivery was very fast and so far the sports bra has been great. I've worn it for both cycling and running and had good support for both. |
| Submitted on 4/17/13 by D J in TX | |
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| Would Recommend: | yes |
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| Submitted on 4/17/13 by E D in IN | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/16/13 by D S in OK | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/15/13 by K C in TX | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I love the loyalty dollars program. I just ordered some nursing pajamas and plan to order a few more items before the big day. I really like the service and chic design. Thanks! |
| Submitted on 4/15/13 by K D in PA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I have had such a hard time finding BOOB brand shirts in the US. Not only did Figure 8 Maternity have a wide selection, but their prices were great and the shipping was free! I will definitely recommend this store (and these shirts) to friends. |
| Submitted on 4/15/13 by L N in NY | |
| Overall: | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
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| Submitted on 4/14/13 by A K in IL | |
| Overall: | |
| Delivery: | No Rating Given |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/14/13 by S S in NY | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Although there is a limited selection of baby clothes the baby socks i Ordered were very good quality and did not shrink down to nothing which was my concern as socks I have bought elsewhere did. Very satisfied. |
| Submitted on 4/14/13 by S M in NY | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/14/13 by M G in HI | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/12/13 by R R in AL | |
| Overall: | |
| Delivery: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/12/13 by A C in MA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/12/13 by S T in CA | |
| Overall: | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
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| Submitted on 4/12/13 by S T in CA | |
| Overall: | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
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| Submitted on 4/11/13 by S D in NV | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Great nursing bra selection! So much better than anything I could find locally. |
| Submitted on 4/11/13 by M K in OH | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | The extra personalization of the packaging was so nice!! You were able to take the "boutique" experience and translate it to online shopping. I was very impressed and plan on shopping online here again. |
