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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 6/30/09 by C E in NE
N/A
N/A
yes
Submitted on 6/30/09 by M R in OH
yes
Submitted on 6/30/09 by L H in NY
N/A
yes
Love the edited selection of items. Great sale prices.
Submitted on 6/29/09 by M M in RI
N/A
N/A
yes
Excellent!!
Submitted on 6/29/09 by R F in BC
N/A
yes
Submitted on 6/29/09 by L O in HI
N/A
N/A
yes
Submitted on 6/29/09 by I P in CA
N/A
N/A
yes
Submitted on 6/29/09 by J C in NJ
yes
You guys are really awesome in terms of customer service, delivery time, the return/exchange process and the product selection! I would really enjoy have a broader range of cute mommy clothes from you all -- like what Belly Dance offers in New York City. Thanks so much for helping me get through the transition into mommy-hood!
Submitted on 6/27/09 by J A in IL
yes
Submitted on 6/26/09 by R P in WA
yes
I appreciated that the exchanged items were sent out even before the return items were recieved. However, the postage to return items is a huge downside of ordering from a company that requires you to pay if an item doesn't fit, etc. I had to pay $8 originally for postage and the $10 more because the size did not match up. That was too much for my budget and will keep me from online shopping. My exchange item was sent in the wrong size, but I was offered paid return postage for that item.
Submitted on 6/26/09 by D L in NY
N/A
N/A
yes
Submitted on 6/26/09 by J S in NJ
yes
Everything went smoothly, just didn't like the fit of the item. And I didn't like that you had two different addresses for where to send returns. Luckily I heard back promptly when I contacted you to ask which one was right, but you should still have taken the fact that you're moving into consideration, and updated your forms and website to show the correct address.
Submitted on 6/26/09 by H G in UT
No Rating Given
No Rating Given
No Rating Given
yes
Submitted on 6/26/09 by M S in CA
yes
I love the rewards program. The shipping was free and fast. The response to my inquiry about which company the shipment was going to be mailed to me through was very quick! Overall the website, ordering and shipment process was a breeze! Thanks!
Submitted on 6/26/09 by J C in MD
N/A
yes
Great and smoothe shopping experience and I most definitely will recommend this site to others.
Submitted on 6/25/09 by J A in KS
yes
Always a great experience when ordering online and items arrive quickly. Cute clothes!
Submitted on 6/25/09 by A M in WA
yes
Submitted on 6/25/09 by Y C in NJ
yes
Best online shopping experience I've had!
Submitted on 6/24/09 by K L in PA
N/A
N/A
yes
Submitted on 6/23/09 by E N in NY
N/A
N/A
yes
Submitted on 6/23/09 by N N in TX
N/A
no
I feel that the prices for clothing items like nursing tops are to expensive for the low to middle class income household. I would have love to purchase nursing clothing but it is too expensive for me, including the sale priced items.
Submitted on 6/23/09 by S S in MO
yes
i have already recommended this website to tons of friends...they are all ordering the yummie tummie nursing tank as well. great product! your loyalty dollars are what keeps me coming back. thanks:)
Submitted on 6/23/09 by K D in PA
N/A
yes
Submitted on 6/22/09 by J A in IL
yes
Submitted on 6/22/09 by S P in SC
N/A
N/A
yes
Submitted on 6/21/09 by P F in CA
N/A
N/A
yes
Submitted on 6/21/09 by J P in PA
yes
Submitted on 6/19/09 by E S in MN
yes
Submitted on 6/19/09 by A C in County Wicklow
N/A
N/A
yes
A hassle-free transaction. Very pleased with purchase.
Submitted on 6/18/09 by L B in MI
N/A
N/A
yes
Submitted on 6/18/09 by N P in MA
N/A
N/A
yes
Swim suit wasn't nearly as bold in color as shown on line so that was a little dissapointing.
Submitted on 6/17/09 by D R in NY
yes
Submitted on 6/17/09 by I K in CO
yes
I love it, but the size small was still to big for me. Thanks
Submitted on 6/17/09 by S O in CA
N/A
N/A
yes
Submitted on 6/17/09 by L S in NC
N/A
N/A
yes
Submitted on 6/16/09 by T L in MA
N/A
N/A
yes
Submitted on 6/16/09 by A P in CA
yes
It was great! I plan on buying more nursing tops. I just wish I would have found the site when I was pregnant.
Submitted on 6/16/09 by S R in MA
N/A
yes
Sizing is a little silly...Medium is a size 2-4 ? In the real worrd a Medium is an 8-10. Otherwise..I love my dress and it does fit my medium body.
Submitted on 6/16/09 by J U in Alberta
N/A
yes
Submitted on 6/16/09 by C R in ID
yes