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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 5/6/10 by D K in AR
yes
Great products and awesome customer service!
Submitted on 5/6/10 by B S in GA
N/A
yes
Submitted on 5/5/10 by D C in MA
No Rating Given
yes
Very pleased with shipping time. Item was better than pictured! Wush there were more coupons.
Submitted on 5/5/10 by R B in IA
yes
I have really enjoyed shopping at Figure 8. I ended up having to exchange an item because it was too small, and their customer service was great! I had the exchanged item in just a few days, with follow up emails from Figure 8. I will definitely shop here again when needed.
Submitted on 5/5/10 by A W in WA
N/A
N/A
yes
Submitted on 5/5/10 by J D in FL
N/A
N/A
yes
Very fast shipping. Item exactly as described. Very pleased with overall process.
Submitted on 5/4/10 by M O in IL
N/A
N/A
yes
Figure 8 is my new favorite online shop. The website is very nice, with cute nursing clothes - including dresses! My order came with a sweet little flower and the returning customer perks are great too :) I have ordered a few times and will definitely be back. I would highly recommend Figure 8 to everyone. Thanks!
Submitted on 5/4/10 by P G in NY
yes
Submitted on 5/4/10 by J F in TX
yes
Submitted on 5/4/10 by A V in TX
N/A
N/A
yes
Submitted on 5/4/10 by H M in VA
N/A
yes
I returned the HotSling because I found it too small for my newborn and also too difficult to figure out :/
Submitted on 4/30/10 by M S in CA
yes
Submitted on 4/30/10 by J S in MI
yes
I ended up needing to exchange one item for a different size, and was very pleased with your customer service and exchange policy
Submitted on 4/29/10 by A M in CA
N/A
N/A
yes
Submitted on 4/28/10 by A Y in MA
N/A
yes
I love the variety and quality of maternity clothes available with Figure 8, especially those products that can be worn during both pregnancy and post-natal nursing days. Stylish and cost-effective!
Submitted on 4/28/10 by C A in NC
N/A
yes
i was so excited to receive the maternity band but there was a long black mark on the very front of the panel. i was leaving for a trip and needed it right then or i would have returned it. thats the only thing i was very unhappy about. i didnt expect to receive an item already marked up.
Submitted on 4/28/10 by T M in MN
N/A
N/A
yes
Submitted on 4/28/10 by L T in WA
yes
Submitted on 4/27/10 by C C in AK
yes
I enjoyed my shopping experience with Figure 8 Maternity mostly because they made me feel important through their offering of loyalty credits. The website is neat and easy to read, not to mention the adorable and unique products that are available. Thank you for the most beautiful crochet baby beanie cap. CC
Submitted on 4/27/10 by R B in KS
N/A
N/A
yes
Submitted on 4/27/10 by G B in OH
N/A
no
The size of the bra I ordered ran very small. The shipping was fast but I haven't recieved my credit for the return yet. Next time I would probably shop somewhere with a better selection for small chested women.
Submitted on 4/27/10 by M P in MN
N/A
N/A
yes
Submitted on 4/26/10 by C M in IL
yes
Submitted on 4/26/10 by D M in WI
N/A
yes
Your people went above and beyond to help me complete the order process, and then even changed the order for me at the end. Stephanie was great! She was right, The easy bra was okay, but it was really the organic easy bra I wanted. I think the organic easy bra is the most comfortable bra I have ever worn, and it is very becoming to the figure. I will order more when they are on sale or when I have some extra cash. Please e-mail me if you have a sale on them. Thanks, Sincerely, Deb Madigan
Submitted on 4/26/10 by J B in CO
N/A
N/A
yes
Submitted on 4/26/10 by G F in TX
yes
Immediate response to my exchange question. Very friendly customer service representative.
Submitted on 4/26/10 by M B in TN
N/A
N/A
yes
Submitted on 4/26/10 by E G in LA
N/A
yes
Submitted on 4/25/10 by J K in TX
yes
Totally Awesome experience.
Submitted on 4/25/10 by M B in MD
N/A
N/A
yes
Submitted on 4/25/10 by J W in WA
N/A
N/A
yes
Submitted on 4/25/10 by A S in NC
N/A
yes
Submitted on 4/25/10 by C H in FL
yes
Submitted on 4/25/10 by K C in IL
N/A
N/A
yes
Submitted on 4/23/10 by E H in CA
yes
Submitted on 4/21/10 by H G in MA
N/A
N/A
yes
Submitted on 4/21/10 by A H in ND
N/A
yes
Submitted on 4/21/10 by M W in NY
N/A
N/A
yes
this item does ride up and chafed my bras. however, for $20 (with discount) it was still worth a post-partum wrap.
Submitted on 4/21/10 by J C in CA
N/A
N/A
yes
I really enjoy my nursing tanks! They are comfortable & the length is great to cover the post baby belly!
Submitted on 4/20/10 by W A in GA
N/A
N/A
yes