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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 8/15/10 by E W in NC
N/A
N/A
yes
Submitted on 8/13/10 by J W in FL
N/A
N/A
yes
Submitted on 8/13/10 by D G in IL
yes
Submitted on 8/12/10 by E S in MN
yes
Submitted on 8/11/10 by S J in NY
N/A
N/A
yes
Submitted on 8/11/10 by S L in TX
N/A
N/A
Loved the selection and the speed of delivery!! I gave the items as a gift and the lady was delighted! I will order again.
Submitted on 8/11/10 by C H in TX
N/A
yes
I'm very pleased with the service and products. I also like that I can earn Loyalty Dollars with each purchase.
Submitted on 8/11/10 by S B in IL
N/A
yes
Submitted on 8/11/10 by K K in NH
N/A
N/A
yes
The Bella Bands are perfect!!! Very good experience using your site.
Submitted on 8/10/10 by K C in CA
N/A
yes
Submitted on 8/10/10 by C W in GA
N/A
N/A
yes
I was super pleased with the speedy delivery! I was not expecting the delivery to beat so fast, I was very excited to receive the product that fast!
Submitted on 8/10/10 by C W in GA
N/A
N/A
yes
I was so very pleased with the speedy delivery!! I was not expeccting the delivery to be that fast!!! Way to go Figure 8!!
Submitted on 8/10/10 by J M in FL
N/A
N/A
yes
Submitted on 8/10/10 by C D in MT
yes
Submitted on 8/10/10 by D S in IL
N/A
yes
Submitted on 8/10/10 by E B in NY
N/A
yes
I bought a robe for my daughter. Delivery was faster than expected. She said she LOVES the robe. The materiel is soft and it fits well. Very elegant and sexy. Thank you for helping her feel that way. Eileen
Submitted on 8/9/10 by S G in WA
yes
I can't believe you sent me my exchange before you received my returns. I don't know if that was unintentional/oversight or highly trusting. Either way, it was wildly convenient for me and I appreciate the trust. I wouldn't ever expect it again, however.
Submitted on 8/9/10 by M C in DE
N/A
N/A
The quality of the Olian suits was much poorer than expected -- e.g. not fully lined, which is pretty unheard of for business suits, even maternity business suits at placed like Motherhood or Pea in the Pod. You should be more clear on your website that the jacket only has lining on the back and the skirt has no lining at all!
Submitted on 8/9/10 by M G in MI
yes
The dress that I ordered from you was absolutely adorable. Very pleased with the product. I will be ordering from you in the future. Thank you!
Submitted on 8/9/10 by S P in IL
yes
Submitted on 8/9/10 by L Z in OR
Submitted on 8/9/10 by N S in CA
N/A
N/A
yes
Submitted on 8/8/10 by L B in NC
N/A
N/A
yes
Submitted on 8/8/10 by A D in NY
yes
I am always so happy with Figure 8! The best products and brands and ABSOLUTELY the best customer service of any online company I have ever shopped with! No exageration!
Submitted on 8/8/10 by S K in MA
N/A
N/A
yes
The customer rewRds program is a great bonus! I love the range of designers and styles carried, and there are some great sale prices as well. Good selection of stylish nursing wear as well, which can be very hard to find!
Submitted on 8/8/10 by K H in MN
N/A
N/A
yes
Submitted on 8/8/10 by J M in CA
N/A
N/A
yes
Submitted on 8/8/10 by C R in CA
N/A
N/A
yes
Submitted on 8/8/10 by N S in TX
N/A
yes
Submitted on 8/6/10 by E P in IL
N/A
N/A
yes
Submitted on 8/6/10 by K K in WA
yes
I appreciated the communication on the exchange process when what I wanted was no longer available. Thanks!
Submitted on 8/6/10 by L N in NY
No Rating Given
no
The item I received did not look like the item on the website. The opening on the socks were stretched and didn't fit snug like the picture on the website. I purchased the next size smaller and had the same problem. In addition they were final sale( whichbi didn't realize at the time of purchase) so I couldn't return either.
Submitted on 8/5/10 by G R in IA
N/A
N/A
yes
I happened upon the Figure 8 website and am very glad I did! The products are great, the service was very fast and I love the Loyalty Dollars!
Submitted on 8/5/10 by D S in NC
N/A
N/A
yes
No problems. Very satisfied with my transaction.
Submitted on 8/4/10 by A H in CA
No Rating Given
yes
Submitted on 8/4/10 by E B in IL
N/A
N/A
yes
Submitted on 8/4/10 by J G in SC
N/A
yes
VERY HAPPY W3ITH FIGURE8MATERNITY, GREAT SHOPPING EXPERIENCE!!
Submitted on 8/4/10 by S E in MA
yes
Submitted on 8/3/10 by R M in WI
N/A
N/A
yes
Submitted on 8/3/10 by G B in CA
N/A
N/A
yes