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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 3/11/11 by K S in MO
N/A
N/A
yes
Submitted on 3/11/11 by J M in VA
N/A
N/A
love my new pajamas!
Submitted on 3/10/11 by A H in VA
N/A
N/A
yes
Submitted on 3/10/11 by K H in ID
N/A
N/A
yes
Submitted on 3/10/11 by L C in AR
N/A
N/A
yes
Very easy to shop. I felt like Figure 8 was taking care of me each step of the process. I will definitely be coming back to buy more and recommending this site to friends!
Submitted on 3/10/11 by S S in CA
N/A
N/A
yes
Easy to order, product came on a day earlier than expected, product was correct. Thank you!!
Submitted on 3/10/11 by A M in GA
N/A
yes
Submitted on 3/10/11 by K F in MA
N/A
yes
The customer service rep- Stephanie- is the best! She was so helpful finding the item for me and when the item arrived with a small defect she was so apologetic. Overall she made my shopping experience the best ever! Thanks!
Submitted on 3/9/11 by A B in OH
yes
while the product did not meet my satisfaction, the return process was very smooth and efficient.
Submitted on 3/9/11 by A S in RI
N/A
N/A
yes
Great pricese, great selection, fast shipping
Submitted on 3/9/11 by C D in CA
no
The thing I bought u can see it through my clothing .it said u could hide it under your clothes.
Submitted on 3/9/11 by C D in CA
N/A
N/A
yes
Submitted on 3/9/11 by J C in WA
N/A
N/A
yes
Submitted on 3/8/11 by J K in GA
N/A
N/A
yes
Submitted on 3/8/11 by C H in OH
N/A
yes
Great clothes & excellent customer service! I am impressed with the speed at which my orders arrived!
Submitted on 3/8/11 by K B in CA
yes
Love the pajamas I ordered, they are very comfortable and good quality. My only complaint is that I paid for FedEx ground shipping which wasn't any faster (I think) than the free shipping. I am also sad that I didn't find out about you until the end of my pregnancy!
Submitted on 3/8/11 by C S in NE
No Rating Given
yes
Submitted on 3/8/11 by E K in NY
yes
Great shopping experience!!! I found exactly what I was looking for, and the service was friendly and quick. I would definitely recommend this site to friends!
Submitted on 3/8/11 by S C in NY
N/A
N/A
yes
Submitted on 3/7/11 by M H in TX
N/A
N/A
yes
Great prices on quality baby clothing.
Submitted on 3/7/11 by C S in MD
N/A
N/A
yes
Submitted on 3/7/11 by L H in MI
N/A
N/A
yes
Submitted on 3/7/11 by J R in CA
N/A
N/A
yes
Submitted on 3/7/11 by A L in WA
N/A
yes
I have a few things that I need to exchange, which I will follow up on today - but I have TRULY enjoyed this experience and would completely do it all over again! Thank you!!!!!
Submitted on 3/7/11 by A H in MD
N/A
N/A
yes
Submitted on 3/7/11 by C B in VA
N/A
N/A
yes
Submitted on 3/7/11 by J A in MN
yes
Submitted on 3/7/11 by S R in NJ
N/A
yes
Submitted on 3/7/11 by M C in IN
yes
Submitted on 3/5/11 by S O in CA
yes
Had trouble making a purchase using the loyalty credit. Stephanie in customer care was FABULOUS!
Submitted on 3/4/11 by D K in VA
yes
Submitted on 3/2/11 by L C in NJ
No Rating Given
yes
Submitted on 3/2/11 by E S in IL
yes
Submitted on 3/2/11 by W S in NY
N/A
N/A
yes
Submitted on 3/1/11 by M S in GA
Very surprised at how quickly the items came. Had to exchange one item for new size and the process was so easy.
Submitted on 3/1/11 by K M in ca
N/A
N/A
yes
Submitted on 3/1/11 by H R in MN
N/A
yes
I answered NA to the exchange process because I just mailed the item back that I am exchanging. So far the process has been seamless.
Submitted on 3/1/11 by J O in MD
yes
I had a great experience ordering from Figure 8. Unfortunately, I ultimately ended up returning the suits that I purchased. The fabric, cut, and finishing was super cheap and looked terrible on me. I think this is more a reflection of maternity clothes in general and not a reflection of what is clearly a great website. I keep hoping that someone will make some decent, lined, wool (not mostly synthetic) suits or slacks for pregnant women that are suitable for professional work places that are more formal. I feel like the fashion industry is sending a message to pregant women that they should stay home and wear casual clothes. Figure 8, please help us!
Submitted on 3/1/11 by L P in NY
N/A
yes
Submitted on 3/1/11 by M T in IA
N/A
N/A
yes