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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 4/2/11 by J B in NC
N/A
N/A
yes
Submitted on 3/31/11 by J W in WA
yes
Submitted on 3/31/11 by C H in TX
N/A
N/A
yes
Submitted on 3/30/11 by L M in CA
yes
Submitted on 3/30/11 by S H in TX
N/A
N/A
yes
Submitted on 3/30/11 by K V in ID
N/A
N/A
yes
I was really impressed with not having to pay for shipping but yet I received the merchandise in only a few short days! I will definitly be back for future purchases!
Submitted on 3/30/11 by A A in IN
yes
LOVE your website. Best nursing clothes I have found. Love that you ship so quickly and have an easy return process. Look forward to your new arrival e-mails every week!
Submitted on 3/29/11 by H K in PA
N/A
N/A
yes
Submitted on 3/28/11 by A D in WA
N/A
N/A
yes
I really appreciate how quickly my order was processed and delivered! I was so happy to find just what I was looking for at Figure 8! Thank you!
Submitted on 3/28/11 by M S in TX
N/A
yes
Great company, had a great first time impression! Thank you
Submitted on 3/28/11 by D D in AZ
N/A
yes
Submitted on 3/28/11 by M S in MA
yes
Lickety-split shipping, a fast and simple returns/exchanges process, and styles that are both flattering and functional...I was truly impressed with my first shopping experience (and so happy with my new nursing shirts, I just bought a gift certificate for a friend expecting next month). Thank you.
Submitted on 3/28/11 by K P in CT
yes
Submitted on 3/28/11 by M J in FL
yes
Purchasing thru Figure 8 was the best online shopping experience I've had in a long time. Thank you!!
Submitted on 3/28/11 by S H in NY
N/A
N/A
yes
Figure 8 is my favorite online maternity retailer because you carry a good selection of d&a maternity/nursing clothes from labels that are otherwise hard to find, like Boob, Dote, etc. I wish you carried a better selection of bottoms, and that you carried the Polish brand 9Fashion, which is only available in the U.S. at sierralane (and not a good selection). Thanks!
Submitted on 3/28/11 by E D in PA
N/A
N/A
yes
Have not recently needed customer support. In past was unable to "ask a question" online-would not go through, very frustrating, therefore did not order many items I wanted.
Submitted on 3/27/11 by E F in MN
N/A
N/A
yes
Figure 8 was great, though it's unclear how to add a product review to the site. I've tried on other Maternal America jeans and they fit perfectly--I just didn't care for the style or wash. I loved the style and wash of this pair, but they were so long I had to get them hemmed. Would love to let other customers know that before ordering.
Submitted on 3/27/11 by A D in NY
yes
Submitted on 3/27/11 by A H in OR
N/A
N/A
yes
super fast shipping and came with little flower reading "congratulations". Loved that!
Submitted on 3/27/11 by J G in TX
N/A
N/A
yes
Great experience! Received item quickly.
Submitted on 3/27/11 by A Y in VA
N/A
yes
It is a pleasure to shop on your website - there is a wide selection, and I really appreciate the opportunity to talk to someone if I have questions about sizing, etc. I've always been very satisfied, and am a very happy repeat customer!
Submitted on 3/27/11 by J R in IL
N/A
No Rating Given
yes
I am in the process of returning the business suit that I purchased so I cannot yet comment on your return process. However, I will say I was very disappointed in the quality of the clothes. Suit unlined and cheap, fabric thin, elastic waist cheap. I would rather (and just did) spend more at a Pea in the Pod for the quality. I spent 500 there for 3 pieces (compared to your 260 suit) but the quality is so much better.
Submitted on 3/25/11 by M T in MO
yes
The lady who took my order over the phone was so helpful and nice.
Submitted on 3/24/11 by A E in NY
N/A
N/A
yes
Submitted on 3/24/11 by S M in CO
N/A
N/A
yes
Great price on the perfect nursing bra!
Submitted on 3/24/11 by A F in MI
N/A
N/A
yes
I like the loyalty rewards program and I also think the flower with personalized message that is sent with orders is a very classy touch. Kudos to Figure 8 Maternity! I will definitely shop with you again.
Submitted on 3/24/11 by C H in FL
N/A
N/A
yes
needs to improve website, change sideways scrolling to up & down scrolling for fashion. would have perhaps bought more, but found the website tricky
Submitted on 3/24/11 by C K in CA
N/A
N/A
yes
My husband discovered this site when looking for for Christmas gifts for me and I'm so happy he did! Happy to have a site with great products and customer care, plan on telling all of my recently preggo mom friends about it!
Submitted on 3/24/11 by M M in NJ
N/A
yes
The items came much faster than I expected for free shipping -- only two days! The tops were exactly as described & pictured on the site, and customer service promptly and courteously answered my questions entirely to my satisfaction. I am a happy customer!
Submitted on 3/23/11 by A M in IL
N/A
N/A
yes
Submitted on 3/23/11 by B L in KS
N/A
N/A
yes
Submitted on 3/23/11 by L H in OR
N/A
N/A
yes
LOVED the swimsuit that I ordered. Totally different than other maternity suits I have seen. It was flattering, feminine and fit perfect.
Submitted on 3/23/11 by A M in OK
N/A
N/A
yes
Items arrived quickly and were exactly as expected. Would order again
Submitted on 3/23/11 by A M in OH
N/A
N/A
yes
I have been very pleased with the free shipping and the fast shipment of the products that I have ordered. The loyalty dollars are a big bonus as well and I will continue to shop with Figure 8.
Submitted on 3/23/11 by D G in FL
N/A
N/A
yes
Submitted on 3/22/11 by K O in wa
N/A
yes
Great selection, love the multiple angle photos including nursing access and helpful customer product reviews. Shipping on exchange and original order were really fast.
Submitted on 3/22/11 by J V in NY
N/A
yes
Submitted on 3/22/11 by A K in CA
N/A
N/A
yes
What you see is what you get! Figure 8 definitely had the best price out there! Thank you so much!
Submitted on 3/22/11 by S M in AL
yes
Submitted on 3/22/11 by K H in NJ
N/A
yes