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Customer ReviewsAs part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey. The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied). |
| Submitted on 11/15/07 by L A in CA | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Unfortinatly my first order was lost in the mail but that's not Figure 8's fault. Min in customer service was very helpful and friendly. Thank You for resending my items. |
| Submitted on 11/15/07 by R W in TN | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Oh My Gosh! I placed my order on Thursday and my package arrived on Saturday. I couldn't ask for better customer service. The Bella Bands I ordered exceeded my expectations and I will save so much money by not having to buy maternity pants. You guys are the best! |
| Submitted on 11/15/07 by S M in FL | |
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| Would Recommend: | yes |
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| Submitted on 11/15/07 by J T in WI | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/15/07 by J R in CA | |
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| Would Recommend: | yes |
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| Submitted on 11/15/07 by K O in MN | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I was so impressed with the timely delivery- the prices! and the quality of the product. I received my blouse and it was more beautiful than I expected. The website is easy to use, and I love the fact you can see different angles of the items. Will order again! Thanks! |
| Submitted on 11/14/07 by C H in CA | |
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| Would Recommend: | yes |
| Comment: | Excellent customer service. I had to exchange sizes of some bella bands and they sent the needed size out before I even returned the original items I ordered. |
| Submitted on 11/14/07 by S G in PA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/13/07 by M C in PA | |
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| Would Recommend: | yes |
| Comment: | I have not received credit back for my return - Sat Nov 17th will be 14 days since the package was confirmed delivered. |
| Submitted on 11/13/07 by B G in PA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/13/07 by B G in WA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I'd love if you had a email list of the latest or on sale products. |
| Submitted on 11/12/07 by L C in IN | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Great site! I love the Bella Bands...I recommend them to all of my pregnant friends. Thank you!! |
| Submitted on 11/12/07 by S M in FL | |
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| Would Recommend: | yes |
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| Submitted on 11/9/07 by M J in ND | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/9/07 by J S in CA | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | The delivery was very fast, and customer service was outstanding. Thank You so much! |
| Submitted on 11/9/07 by A M in OR | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/9/07 by N B in TX | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/9/07 by T L in WV | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Good web site, easy to use and find things. |
| Submitted on 11/8/07 by T K in NJ | |
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| Would Recommend: | yes |
| Comment: | Had very accomodating customer service help, can't remember her name. She made lots of great suggestions and very quickly got me my new size (before the sale item was sold out!). Also offered to let me know when the out-of-stock size of another item was going to be restocked. |
| Submitted on 11/8/07 by F F in NJ | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/8/07 by J T in WI | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/8/07 by A L in NC | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/7/07 by T T in FL | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Excellent customer service and excellent products! Would definitely shop again and recommend to others. Thanks for a wonderful online shopping experience! |
| Submitted on 11/7/07 by S R in TX | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | stylish beautiful clothing,prompt shipping, friendly service |
| Submitted on 11/6/07 by A K in | |
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| Would Recommend: | yes |
| Comment: | I have shopped many times from your store. The only disappointment was when the wrong size was sent, but you quickly tried to fix it. I am overall very happy with your products and your service. I am also very glad that you send international (we lived in TKY and now to HKG) especially since the nursing clothes here are not very nice and there are not many of them. The only item that I wasn't 100% happy with was the navy long sleeve shirt with a diagonal cut from Olian- I am in general ok with it, but the cut can open quite easily so a shirt underneath would have been nicer. But overall, great products, service and I wish I had known your site when I was pregnant..will definitely use if baby #2 comes along! |
| Submitted on 11/6/07 by B L in KY | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Customer service went out of there way to find the size I needed that was MIA. Once they actually found the size they delivered it very quickly! |
| Submitted on 11/6/07 by J R in LA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/6/07 by L M in WI | |
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| Customer Service: | Not Applicable |
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| Would Recommend: | yes |
| Comment: | I was very pleased with the fast delivery process and the products that I ordered were above my expectations...the quality was outstanding! I love my new Japanese Weekend jeans!!! |
| Submitted on 11/5/07 by H R in NH | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | very nice "store front"- website was easy to navigate and products seem to be of high quality. Thank you. |
| Submitted on 11/2/07 by S C in IN | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/2/07 by K D in NC | |
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| Would Recommend: | yes |
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| Submitted on 11/2/07 by J B in OR | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/2/07 by C S in IN | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | it has helped me out very much, thank you, |
| Submitted on 11/1/07 by L N in CA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 11/1/07 by J G in TX | |
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| Would Recommend: | yes |
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| Submitted on 11/1/07 by E B in VA | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | No Rating Given |
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| Comment: | Returned items because they did not appear as advertised: Ruched t-shirts were not really ruched. Items shipped and received very quickly. Waiting to see how fast credit posts. |
| Submitted on 11/1/07 by D W in MI | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | no |
| Comment: | I'm satisfied with the product and quick shipping, however I would not recommend your site simply because of the costs of most of your items. I would recommend your site for the product I ordered, as it was priced competitively and was shipped very quickly. |
| Submitted on 11/1/07 by C C in MD | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 10/31/07 by C K in TN | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I had tried to order Bella Bands from another website and they were out of every color I tried to order (white, black, and platinum) I was very excited that not only did you have the color and sizes that I wanted, you also sent them to me very quickly. I really enjoy my Bella Bands and will keep you in mind when buying more maternity and/or have friends buying. Thanks so much. |
| Submitted on 10/31/07 by C O in FL | |
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| Would Recommend: | yes |
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