Figure 8 Maternity: Designer maternity clothes and stylish nursing clothes
 

Customer Reviews

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.

The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).


Submitted on 8/25/09 by J K in NC
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Would Recommend: yes
Comment: The only thing I would change is that when I returned and then purchased new items, I was not able to use the 'loyality' dollars - I could have returned and later purchased merchandise with the loyality points but it did not seem worth it. A nice 'customer service jesture' would have been to allow those points to apply to the new items.
   
Submitted on 8/25/09 by Z P in NY
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Would Recommend: yes
Comment: Great service --- love your nursing view pics of clothes! Returns are easy and customer service people are quick and responsive.
   
Submitted on 8/24/09 by N S in PA
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Would Recommend: yes
Comment: I loved using this site while pregnant and I am happy that they have nursing items and other postpartum items!
   
Submitted on 8/24/09 by J F in NY
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/24/09 by D K in CT
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/22/09 by V M in CA
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Would Recommend: yes
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Submitted on 8/21/09 by J W in NJ
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/21/09 by G D in NY
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Would Recommend: yes
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Submitted on 8/21/09 by S V in AZ
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Would Recommend: yes
Comment: my friends have done it.
   
Submitted on 8/21/09 by O H in FL
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/21/09 by L L in FL
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Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/21/09 by R F in IN
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
Comment: A first time experience ordering from Figure 8. The pjs were a bit expensive, but well worth it. Thank you for your quick service and delivery.
   
Submitted on 8/20/09 by A D in WA
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Return/Exchange Process: N/A
Would Recommend: yes
Comment: Thank you for your excellent service! I got the package in plenty of time to fly out for the baby shower! The dress was a big hit and several people asked where I got it and I told them about your website!! Thank YOU! ~anastasia deeble
   
Submitted on 8/20/09 by K A in GA
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/19/09 by L B in TX
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/19/09 by M O in OR
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Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/19/09 by L M in Nova Scotia
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Return/Exchange Process: N/A
Would Recommend: no
Comment: Absolutely exceptional customer service. I had several questions that were all very well answered and all in a timely manner. Thank you very much.
   
Submitted on 8/18/09 by N W in MA
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/18/09 by F K in NM
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Return/Exchange Process: N/A
Would Recommend: yes
Comment: The shopping web site was excellent and the delivery was very fast. I received my order in 2-3 days!!!Shipping cost was less than other web sites offered.
   
Submitted on 8/18/09 by S P in MI
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/18/09 by E V in NY
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
Comment: Very happy with products. They were as described, good price and fast delivery. Would buy from again.
   
Submitted on 8/18/09 by E B in MN
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
Comment: great selection!
   
Submitted on 8/17/09 by V S in WA
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/17/09 by M S in IL
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Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/17/09 by E S in MN
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Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/17/09 by N B in NY
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Return/Exchange Process: No Rating Given
Would Recommend: yes
Comment: I'm in the middle of return process so I'll see how well it goes. Overall, Figure 8 was a very straightforward and comfortable shopping experience. Thank you.
   
Submitted on 8/17/09 by V V in VT
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Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/17/09 by L L in CA
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Would Recommend: yes
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Submitted on 8/17/09 by A S in OH
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Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/15/09 by T B in WA
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Would Recommend: yes
Comment: Great customer service. An item I ordered was damaged during shipping. A replacement item was sent the next day!
   
Submitted on 8/14/09 by M Z in CA
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
Comment: The only thing I'm not happy with is the white tank top I purchased. The inside circle that is for nursing is transparent when the top is fully on and therefore can not be worn by itself. It will always need a cover up of some sort. This should be indicated somewhere when purchasing so it's not a surprise. I had already removed the tags and washed it before I put it on and realized this. All the other items are great.
   
Submitted on 8/14/09 by P J in NH
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Return/Exchange Process: N/A
Would Recommend: yes
Comment: This store provides good quality clothing (hard to find in maternity) and I love the sales! The customer service is great and I was surprised at how quick the shipping was.
   
Submitted on 8/14/09 by K W in CA
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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Submitted on 8/13/09 by H C in WA
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Return/Exchange Process: N/A
Would Recommend: yes
Comment: Provide Free-shipping if exceed certain total price, $49-$79?
   
Submitted on 8/13/09 by S B in TX
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Would Recommend: yes
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Submitted on 8/12/09 by S W in MD
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Would Recommend: yes
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Submitted on 8/12/09 by K R in IN
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Would Recommend: yes
Comment: The dress I ordered turned out to be too large, and they didn't have the new size I needed -- but the whole process from ordering online to receiving my merchandise super quickly to returning the dress was easy. Great communication from customer service about my return, too. Thanks!
   
Submitted on 8/11/09 by S K in WESTERN AUSTRALIA
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Return/Exchange Process: N/A
Would Recommend: yes
Comment: will definetely visit this website again!!
   
Submitted on 8/11/09 by D M in RI
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
Comment: i like the sales and rewards money
   
Submitted on 8/11/09 by L C in CA
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Customer Service: N/A
Return/Exchange Process: N/A
Would Recommend: yes
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