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Customer ReviewsAs part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey. The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied). |
| Submitted on 5/1/08 by A G in TN | |
| Overall: |  |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/30/08 by J J in WA | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Great delivery was so fast!! I love my BellaBand! |
| Submitted on 4/30/08 by M F in AZ | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Good prices and great sale items for fashionable hip maternity clothing. My wife looks AMAZING!! |
| Submitted on 4/30/08 by J M in UT | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 4/30/08 by D G in IL | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/29/08 by M K in UT | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I really appreciated the fast shipping. I plan on shopping with you again in the future (as I get bigger). |
| Submitted on 4/29/08 by J B in PA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/28/08 by R S in CA | |
| Overall: | |
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| Would Recommend: | yes |
| Comment: | Great company to order from. Have recommended them to others already! |
| Submitted on 4/28/08 by H S in MA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/28/08 by R E in CA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/27/08 by J B in CA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/25/08 by S G in NJ | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Best transaction EVER!!! Loved the dress!! |
| Submitted on 4/25/08 by C B in MI | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I wore the shirt that I purchased one time and a button already fell off---would like better quality in products. |
| Submitted on 4/25/08 by T S in NY | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/24/08 by S H in IL | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I have already shared the information about your site with friends. I love the clothes. They are great quality and were just what I was looking for, |
| Submitted on 4/24/08 by N C in WY | |
| Overall: | |
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| Would Recommend: | yes |
| Comment: | Have not needed to use my belly bands yet, but I am sure they will be great! |
| Submitted on 4/24/08 by P S in NY | |
| Overall: | |
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| Would Recommend: | yes |
| Comment: | Great service, beautiful dress, but just didn't look right on me. |
| Submitted on 4/24/08 by C B in MN | |
| Overall: | |
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| Would Recommend: | no |
| Comment: | I ordered a size 2 because I'm expecting twins and that was what the chart informed me to do, however, the bands are a little big to work with my pre-maternity pants, which is a little disappointing,, but my hope is that they will work better for the latter part of my pregnancy. Its just too much work to return one for a smaller size & not know for sure if that will make a difference. A free return/exchange process would have made for an extremely happy customer. |
| Submitted on 4/23/08 by L R in WA | |
| Overall: | |
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| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I appreciated the extra effort made to not only not send a defective product, but also to find a replacement and send it quickly. The emails were very friendly and responsive. Thank you! |
| Submitted on 4/23/08 by J D in AL | |
| Overall: | |
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| Would Recommend: | yes |
| Comment: | i not only wear one of my bella band from figure 8 maternity everyday. i show them to everyone.. i have told all of my pregnant friends and even some strangers about figure8 maternity and how fast the delivery was. thank you. |
| Submitted on 4/23/08 by T L in CA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | |
| Comment: | I thought i had ordered a chocolate and white bella band, but 2 white ones showed up. My wife was ok with that though so i didnt bother exchanging. |
| Submitted on 4/22/08 by J L in WA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/22/08 by K H in NJ | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | easy to use website and my items arrived quickly! |
| Submitted on 4/22/08 by B B in NV | |
| Overall: | |
| Delivery: | |
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| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | best deal on bella bands. My wife loves me even more now! |
| Submitted on 4/22/08 by K H in TN | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I had my items in the mailbox the next day after I found out they were shipped. Fig 8 was also the cheapest price in comparison with other stores. Who could want more? |
| Submitted on 4/22/08 by M C in TX | |
| Overall: | |
| Delivery: | |
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| Customer Service: | |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I appreciated the frequent updates on order and shipping status. |
| Submitted on 4/22/08 by L M in WY | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | |
| Would Recommend: | no |
| Comment: | I really love the bella bands I got...except the lace one that I returned. I spent over $100 on bella bands outside of the one I returned so it makes me mad that I had to pay my own return shipping on the one lace band that I received and didn't like. I really appreciate stores like Ann Taylor that provide pre-paid shipping stickers. |
| Submitted on 4/21/08 by J W in MO | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/21/08 by S J in MI | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/21/08 by J G in CA | |
| Overall: | |
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| Customer Service: | |
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| Would Recommend: | yes |
| Comment: | Loved recieving personal emails when there was a question regarding my return! Great customer service. |
| Submitted on 4/21/08 by S W in CT | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/21/08 by J T in MN | |
| Overall: | |
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| Would Recommend: | yes |
| Comment: | I love your clothes! I was just very disappointed that they were missized. I bought a part of pants ~ size large, and I couldn't even get them on! And normally I'm a size medium! Also, I sent the clothes back last week and have not heard about my refund yet. Can you check on that please? |
| Submitted on 4/21/08 by L M in WY | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | |
| Would Recommend: | yes |
| Comment: | I truly appreciate stores that provide pre-paid return postage for returns. |
| Submitted on 4/20/08 by A W in IA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/19/08 by B L in WA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/19/08 by K O in CA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/18/08 by M M in NY | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/16/08 by V P in PA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Competetive prices; very fast shipping; love the product. |
| Submitted on 4/16/08 by J H in IN | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
| Submitted on 4/16/08 by D B in VA | |
| Overall: | |
| Delivery: | |
| Product: | |
| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
