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Customer ReviewsAs part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey. The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied). |
| Submitted on 2/5/12 by J T in CA | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 2/5/12 by K G in IA | |
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| Return/Exchange Process: | No Rating Given |
| Would Recommend: | yes |
| Comment: | It's a relief to be able to shop for nursing apparel from a place that provides nice-fitting and stylish clothing. I'm very happy with my dress. |
| Submitted on 2/5/12 by O C in MD | |
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| Return/Exchange Process: | No Rating Given |
| Would Recommend: | yes |
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| Submitted on 2/2/12 by M M in VA | |
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| Would Recommend: | yes |
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| Submitted on 2/2/12 by M T in CT | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Awesome! |
| Submitted on 2/2/12 by A D in CA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 2/2/12 by A B in MO | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | so great to be able to purchase a two-pack item to save some money...great product! |
| Submitted on 2/2/12 by G H in CA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 2/1/12 by R R in NC | |
| Overall: | |
| Delivery: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 2/1/12 by A J in IL | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 2/1/12 by J H in MI | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 2/1/12 by T L in NJ | |
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| Would Recommend: | yes |
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| Submitted on 2/1/12 by N D in VA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/31/12 by J W in TX | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/31/12 by E S in NC | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I wish I had realized it was the 2-strap vs 3-strap splint I was going to receive. I thought I would be getting the 3-strap. Shipping was extremely fast. Great service. |
| Submitted on 1/31/12 by S N in MN | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/31/12 by I M in WA | |
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| Submitted on 1/31/12 by C M in NJ | |
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| Would Recommend: | yes |
| Comment: | I love shopping at Figure 8! I purchased maternity clothing during my pregnancy and was so impressed by the quick shipping, excellent customer service, and the high quality of items available. I continue to use this company for nursing and baby items for these same reasons. I recommend Figure 8 to everyone I know! Thanks for everything! |
| Submitted on 1/30/12 by J M in PA | |
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| Submitted on 1/30/12 by S M in MO | |
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| Would Recommend: | yes |
| Comment: | Thank you for your great service. |
| Submitted on 1/30/12 by N H in MA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/30/12 by S H in IL | |
| Overall: | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I purchased two types of nursing pj's (La Leche League, Inc.) and both arrived just as described. the quality of the items was wonderful and I have enjoyed wearing them thus far, but the timeliness of the package arrival was really impressive, as was the packaging of the items inside: a little thank you note and silk flower was a cute touch. I'll definitely recommend Figure 8 to friends! Thanks! |
| Submitted on 1/30/12 by S K in VA | |
| Overall: | |
| Delivery: | No Rating Given |
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| Would Recommend: | yes |
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| Submitted on 1/30/12 by M L in NJ | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/30/12 by E L in NY | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | I am pleased that Figure 8 offers Japanese Weekend clothing with some discounts. This made it more reasonable for me to place a bigger order. I also liked the color selection. I have already recommended that my friends shop at Figure 8 because the experience was very easy and reliable. I also thought it was a really nice touch that you wrapped my items in pretty tissue, included a little flower, and had my name on it. That was really personal for an online experience. Keep up the good work! |
| Submitted on 1/30/12 by D L in CA | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Very helpful and prompt customer service. My daughter loves the items I bought for her. Many thanks! |
| Submitted on 1/30/12 by N T in CT | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Awsome prices in comparison to other sites! Was disappointed that one item showed as available, until I got an email saying otherwise. |
| Submitted on 1/30/12 by S W in NC | |
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| Would Recommend: | yes |
| Comment: | Great place to shop for all things MAMA! Great selection and prices. |
| Submitted on 1/30/12 by R M in PA | |
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| Would Recommend: | yes |
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| Submitted on 1/30/12 by L S in NJ | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/30/12 by H O in KS | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | Received item quickly. I wish I could have seen tracking information, though, to know when to expect it. Would definitely recommend. |
| Submitted on 1/30/12 by S J in IL | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | This was a great transaction. The item was here before expected and the communication was spot on. Thank you |
| Submitted on 1/30/12 by J S in NY | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/30/12 by L O in NY | |
| Overall: | |
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| Would Recommend: | yes |
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| Submitted on 1/29/12 by E F in MN | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/29/12 by E F in MN | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/29/12 by D A in NJ | |
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| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | i would like more a description about fits and sizes. some of the bras especially are S/M/L but there should be more of a description of cup size, etc. to help the consumer understand how the fit may be. |
| Submitted on 1/27/12 by M W in GA | |
| Overall: | |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
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| Submitted on 1/26/12 by L G in NM | |
| Overall: | |
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| Return/Exchange Process: | No Rating Given |
| Would Recommend: | yes |
| Comment: | Thank you for your excellent customer communication. I look forward to wear my new skirt soon! |
| Submitted on 1/26/12 by A W in VT | |
| Overall: | |
| Delivery: | No Rating Given |
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| Customer Service: | Not Applicable |
| Return/Exchange Process: | Not Applicable |
| Would Recommend: | yes |
| Comment: | |
