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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 12/3/08 by S S in NY
yes
Submitted on 12/2/08 by A S in TN
yes
Submitted on 12/2/08 by D G in NJ
N/A
N/A
yes
wish there were more selections on suits
Submitted on 12/2/08 by C H in CA
N/A
N/A
yes
Submitted on 12/1/08 by C B in TX
yes
Love that Figure 8 had petite sizes available. Very hard to find online. I had to exchange the pair of pants because of the size and they were very prompt and helpful in that process. I was very satisfied with my overall experience and will definitely be returning to their store for future purchases.
Submitted on 12/1/08 by J G in HI
N/A
N/A
yes
Submitted on 12/1/08 by S S in MI
N/A
N/A
yes
Submitted on 12/1/08 by E M in WV
N/A
N/A
yes
I was very happy with my purchase and the fast delivery.
Submitted on 12/1/08 by Y C in CA
N/A
N/A
yes
The website is easy to navigate and you can see the items with detail.
Submitted on 12/1/08 by S W in VA
N/A
N/A
yes
Submitted on 12/1/08 by L E in PA
N/A
N/A
yes
Submitted on 11/30/08 by A L in FL
N/A
N/A
yes
Submitted on 11/30/08 by B R in TX
N/A
yes
Submitted on 11/29/08 by S G in NJ
N/A
Submitted on 11/29/08 by G F in UT
N/A
N/A
yes
Fast delivery, reasonable shipping prices and a great price on the item. Thank you for a wonderful shopping experience. It's nice to be able to order and forget it. I know I'll get it fast and it will be exactly what I ordered. AF Utah
Submitted on 11/28/08 by M F in IL
N/A
N/A
yes
Submitted on 11/28/08 by K S in NRW
N/A
N/A
yes
Thank you for such great maternity clothes, it's a pleasure to shop with you :) I'll definitely recommend Figure 8 to my friends.
Submitted on 11/28/08 by T C in NY
N/A
N/A
yes
Submitted on 11/28/08 by A K in WA
N/A
N/A
yes
Submitted on 11/26/08 by B G in KS
yes
I was very pleased that you sent out my exchange item right away instead of making me wait until you got my original item back. Love that! Thanks.
Submitted on 11/26/08 by S H in MN
N/A
N/A
no
Submitted on 11/26/08 by K P in MD
N/A
yes
Submitted on 11/26/08 by A W in TX
N/A
N/A
yes
Submitted on 11/25/08 by K H in UT
yes
Submitted on 11/25/08 by K M in CA
N/A
N/A
yes
I live in L.A. so I love the no tax!!!! Thanks, Kandy McFall
Submitted on 11/24/08 by J D in CA
No Rating Given
No Rating Given
No Rating Given
No Rating Given
No Rating Given
I have not received my items yet and have sent an email message to customer service. I am waiting for a response.
Submitted on 11/24/08 by R R in OH
N/A
N/A
yes
I purchased a Belly Bandit from you. The product arrived quickly and in good shape. Also, shipping and handling was only $5 and on the Belly Bandit website it was $11 for the same thing! That was why I decided to get it from you.
Submitted on 11/24/08 by K M in CA
yes
I was looking for some transition clothes after having my daughter, and I really like all the clothes I bought from your site. Thank you for allowing exchanges -- it allowed me to figure out which shirts fit me well.
Submitted on 11/24/08 by K V in CA
yes
Things so far have been great but i am not sure if you received my return items yet????
Submitted on 11/23/08 by Y C in NJ
yes
Fantastic shopping! This is the only site I shop for all my maternity and nursing needs and I'm so excited they're starting to add baby products too! I'll be returning to Figure 8 for a long time to come.
Submitted on 11/23/08 by C S in PA
N/A
yes
The Bella Band has been wonderful. I feel comfortable and secure in it. And I love it. Thak you very much.
Submitted on 11/21/08 by D U in NJ
N/A
N/A
yes
Submitted on 11/21/08 by C R in NY
N/A
N/A
yes
Submitted on 11/21/08 by P S in NJ
N/A
N/A
yes
The item was great and works well! I got it in less than 1 week so that also worked out well. thanks again
Submitted on 11/21/08 by K T in NJ
yes
Submitted on 11/21/08 by A M in NY
yes
The greatest improvement you could make is to update your website to make it more user friendly. To currently browse merchandise takes a long time and the set-up seems cumbersome. I would suggest looking at other well used websites for reference, ie Target, The Gap, Amazon, etc. Two other needed improvements to the website would be the ability to save my information and credit card, this would make check out much faster and increase customer retention. The second improvement would be the ability for buyers to post comments about the products so other buyers can be more informed when making a decision. Being a first time mom I rely heavily on customer reviews when buying anything related to breast feeding or the baby because items are so expensive. Customer opinions would especially help with nursing bras, ie do they fit true to size, are they better for work or sleeping, would you recommend it to your friends or buy another one. Lastly, for return customers like myself coupo
Submitted on 11/20/08 by S M in FL
yes
Submitted on 11/20/08 by P G in IL
N/A
N/A
yes
Submitted on 11/20/08 by K K in NC
N/A
yes
Submitted on 11/20/08 by A C in CA
N/A
yes